Junior IT Business Analyst

Overview

Support requirements gathering, documentation and validation for software features and enhancements as a junior IT business analyst within Abbott's Cardiac Rhythm Management division.

What you'll do

• Support the creation, review, and maintenance of functional requirements for software features and enhancements.
• Collaborate with product owners, engineers, quality engineers, and subject matter experts to gather, document, refine, and validate business and user requirements.
• Coordinate and collaborate with globally distributed team members across PST and IST time zones to support requirements activities, project deliverables, and cross-functional communication.
• Create and maintain requirements documentation, user stories, use cases, process flows, traceability artifacts, and related project documentation.
• Work under the guidance and direction of senior engineers and business analysts to complete assigned deliverables and develop domain expertise.
• Independently perform assigned assessments, including impact analyses, gap analyses, requirements evaluations, and documentation reviews, and communicate findings to stakeholders.
• Support investigation of proposed enhancements, defects, and process improvements by gathering information, assessing impacts, and documenting recommendations.
• Participate in requirements reviews and provide requirements clarification to development and verification teams throughout the software development lifecycle.
• Support evaluation of implemented functionality against documented requirements and assist with issue investigation activities.
• Develop knowledge of assigned products, business processes, and system functionality to effectively support project activities and continuous improvement initiatives.

What you'll need

• 2-3 years of experience supporting the development, documentation, and maintenance of business, system, software, or related requirements.
• Ability to gather, analyze, and document business and user requirements by working with stakeholders, subject matter experts, and cross-functional teams.
• Ability to communicate requirements, questions, findings, and recommendations clearly and effectively while working closely with technical and non-technical stakeholders.
• Ability to work effectively under the direction of senior engineers and business analysts while independently completing assigned assessments, analyses, and deliverables.
• Strong problem-solving skills with the ability to evaluate business processes, identify gaps, assess impacts, and recommend solutions.
• Ability to maintain high-quality documentation, manage multiple assignments, and ensure completeness and accuracy of work products.
• Ability to quickly learn new products, processes, technologies, and business domains through research, documentation review, and stakeholder engagement.
• Demonstrates accountability for assigned tasks, proactively seeks clarification when needed, and drives work products to completion.

Nice to have

• Experience creating requirements, user stories, use cases, process flows, or related business analysis artifacts.
• Familiarity with Agile/Scrum development methodologies.
• Experience with requirements management tools such as IBM DOORS, Jira, or equivalent.
• Experience working in healthcare, medical devices, or other regulated industries.
• Experience working with medical devices, specifically related to St. Jude Medical/Abbott Pacemakers, ICDs, and ICMs, is a plus.

Details

• Location: Mumbai, BKC Building, India.
• Work shift: Standard.
• Significant work activities: continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day).