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Customer Service Associate

Accenture
NewPosted today

LOCATION

AIOC-S01670467 · Onsite

EXPERIENCE

1 - 3 Years

TYPE

FullTime

SKILLS REQUIRED

Customer serviceCustomer Relationship ManagementData EntryProblem Solving

Job description

Overview

Customer Service Associate role in Retirement Solutions, focused on Customer Relationship Management (CRM) and data entry, working as an individual contributor within a team.

What you'll do

  • Solve routine problems, largely through precedent and referral to general guidelines.
  • Interact within your own team and with your direct supervisor.
  • Work on daily tasks following detailed to moderate instruction, and new assignments following detailed instruction.
  • Own decisions that impact your own work.
  • Contribute as an individual contributor within a team, with a predetermined, focused scope of work.

What you'll need

  • Any graduation.
  • 1 to 3 years of experience.
  • Primary skill: Customer Relationship Management (CRM) (P1).
  • Secondary skill: Data Entry Services (P1).

Details

  • Location: Mumbai.
  • May require working in rotational shifts.

Read the full description and apply on the company’s own careers page.

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Customer Service Associate