Overview
Senior Manager, AML, Fund Services, within Morgan Stanley Fund Services (MSFS), leading AML and KYC solutions for global clients.
What you'll do
- Conduct and oversee thorough KYC reviews, including verifying investor identity and performing sanctions and media screenings using advanced technology, when required.
- Identify risks and escalate to clients, their Boards of Directors and other key stakeholders.
- Apply in-depth understanding of KYC requirements across client and entity types, including complex legal entity structures and beneficial ownership.
- Apply working knowledge of FATCA and CRS regulations, including entity classification, tax documentation due diligence, indicia, remediation and reporting requirements.
- Handle complex or high-risk KYC cases and provide guidance on escalations and exceptions.
- Manage a team and lead managers/team leads, including performance management, coaching, development and succession planning.
- Manage capacity, productivity, quality and delivery against agreed SLAs/KPIs.
- Drive a strong risk and control culture within the team.
- Manage audit, compliance and regulatory-related queries and findings, and drive remediation to closure.
- Identify process and control gaps, perform root-cause analysis and implement sustainable corrective actions.
- Manage senior-level escalations and make risk-based decisions within established policies and governance.
- Work across Compliance, Legal, Tax, Operations, Technology and Business teams, and communicate risks, issues, metrics and remediation to senior stakeholders.
- Coordinate with teams across different locations and time zones within a global/cross-regional operating model.
What you'll need
- Strong overall experience in financial services, with substantial experience in AML/KYC, Client Due Diligence (CDD) and regulatory compliance.
- Strong working knowledge of FATCA and CRS regulations.
- Prior experience managing a team and leading managers/team leads in an operations or compliance environment.
- Strong people-management skills, including performance management, coaching, development and succession planning.
- Strong understanding of operational risk and controls within AML/KYC processes.
- Experience managing audit, compliance and regulatory-related queries/findings and driving remediation to closure.
- Ability to perform root-cause analysis and implement sustainable corrective actions.
- Strong stakeholder-management skills across Compliance, Legal, Tax, Operations, Technology and Business teams.
- Ability to communicate effectively with senior stakeholders.
- Strong analytical, problem-solving and decision-making capabilities.
- Excellent written and verbal communication skills.
- Ability to operate independently and provide subject-matter leadership to the wider team.
Nice to have
- Experience leading process improvements, regulatory change or transformation initiatives.
- Experience working in a global/cross-regional operating model.
- Relevant AML/KYC or compliance certifications such as CAMS (not mandatory).
- Relevant FATCA/CRS experience, along with knowledge of OECD and IRS guidance and implementations.
Details
- Location: Bengaluru, Karnataka, India.
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