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Call Centre Executive
Onsite - Gujarat, India
FullTime
₹20K - ₹70K /month
Posted a month ago
1 Opening
1 - 5 Years
FullTime₹20K - ₹70K /monthPosted a month ago1 Opening1 - 5 YearsOnsite
FullTime₹20K - ₹70K /monthPosted a month ago1 Opening1 - 5 YearsSkills Required
Call Center SoftwareCall handlingCRM Data EntryCustomer Relationship ManagementCustomer Supportenglish communicationInternational CallingInternational Customer ServiceLead GenerationNight Shift Operations
Job Description
About the role
Votiko Solutions is looking for a dedicated International Call Center Executive to join our growing BPO team in Surat. You'll handle high-volume inbound and outbound calls with international clients, deliver exceptional customer support, and drive lead generation opportunities in a fast-paced, night-shift environment.
What you'll do
- Handle international inbound and outbound calls with professionalism and efficiency
- Provide customer support and resolve client inquiries in real-time
- Generate qualified leads and support sales objectives through effective communication
- Maintain detailed call logs and client interaction records
- Meet performance targets and contribute to team KPIs while building strong client relationships
What we're looking for
- Minimum 1 year of experience in international calling or BPO operations
- Strong English communication skills with clear pronunciation and professional tone
- Confident, customer-focused personality with the ability to handle high-pressure situations
- Availability for night-shift work (mandatory requirement)
Nice to have
- Experience in lead generation or sales support
- Familiarity with CRM systems or call center software
- Multilingual capabilities
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