Junior Analyst, Risk Management

Overview

Junior Analyst in Risk Management focused on sanctions, AML and financial crimes, covering customer due diligence, website assessment, merchant onboarding risk assessment and transaction monitoring.

What you'll do

• Conduct onboarding and ongoing customer due diligence.
• Conduct and perform quality control across investigation types, including suspicious activity, sanctions and enhanced due diligence (EDD).
• Manage daily escalation queues, handling complex or exception cases from business and operations teams.
• Participate in process improvement, identifying and implementing best practices in effective and innovative ways.
• Serve as a Subject Matter Expert (SME) on AML policies, fraud control, risk categorization policies, monitoring, evaluation, review and associated reporting.
• Demonstrate excellent knowledge of reporting procedures and record-keeping guidelines.
• Communicate clearly and precisely with stakeholders.

What you'll need

• Bachelor's Degree.
• Knowledge about a customer support application or CRM, such as Freshdesk.
• Familiarity with stages/levels of chargebacks, penalties involved at the arbitration stage, technical chargebacks, Visa/Mastercard guidelines (in brief), and reason codes in relation to fraud chargebacks.
• Should be familiar with essential screening tools, including Dow Jones and LexisNexis.
• Exceptional verbal and written communication.
• Ability to understand, anticipate and resolve queries arising from various stakeholders.
• Excellent organizational and multitasking skills, with the ability to identify anomalies or suspicious behaviors.
• Friendly and pleasant demeanor over the phone and email.