Lead Analyst - Electronic Data Interchange

Overview

Lead Analyst for Electronic Data Interchange at Eaton's Corporate IT team, supporting enterprise digitization and global B2B integration across customers and suppliers in the Americas, EMEA and APAC.

What you'll do

• Serve as the primary point of contact for EDI integrations involving SAP SD/MM and EDI business processes.
• Develop a strong understanding of Eaton's customer and SCM supplier integration landscape and become a subject matter expert in end-to-end EDI business processes.
• Understand and analyze end-to-end P2P and/or O2C business processes, including how transactions are created, processed and integrated through SAP.
• Apply strong SAP functional knowledge in MM and/or SD to support business process and integration requirements.
• Understand SAP integration concepts such as IDocs, partner profiles, output processing, inbound/outbound interfaces, master data and transactional data.
• Partner with the EDI Product Owner to decompose epics into actionable features and user stories aligned with business objectives.
• Assess the impact of business processes or SAP changes on downstream and upstream EDI integrations.
• Support customer and supplier onboarding from requirements gathering through SAP configuration coordination, EDI mapping, testing and production deployment.
• Build knowledge of EDI standards and transactions such as X12 and EDIFACT, including common P2P and O2C transactions such as purchase orders, order acknowledgments, shipment notifications and invoices.
• Provide Level 3 support for EDI production incidents, performing root cause analysis and driving timely issue resolution.
• Lead end-to-end trading partner onboarding activities, including requirements gathering, SAP setup coordination, EDI mapping, testing and production deployment.
• Maintain functional documentation, process flows, integration requirements, onboarding guides and operational procedures related to SAP EDI integrations.
• Learn and develop working knowledge of Sterling B2B Integrator and core EDI concepts, including partner onboarding, mapping, communication protocols, transaction monitoring and troubleshooting.
• Analyze integration issues across business processes, SAP and EDI platforms to determine whether the root cause relates to business data, SAP processing, EDI mapping or integration flow.
• Work effectively with geographically distributed business and technology teams across the Americas, EMEA and APAC.

What you'll need

• Bachelor's degree in B.E., B.Tech., MCA, B.Sc., or equivalent.
• 6-12 years of experience in SAP functional, business process, ERP integration or related areas.
• Strong understanding of P2P and/or O2C business processes.
• Strong SAP functional knowledge in MM and/or SD.
• Good understanding of SAP integration concepts, IDocs, partner profiles and interfaces.
• Strong analytical, troubleshooting and business requirement analysis skills.
• Effective communication and collaboration across business and technical teams.
• Strong interest and willingness to learn EDI, B2B integration and Sterling B2B Integrator.

Nice to have

• Exposure to EDI/B2B integration and standards such as X12 or EDIFACT.
• Experience with Sterling B2B Integrator or another EDI/B2B platform.
• Knowledge of common P2P/O2C EDI transactions, such as PO, order acknowledgment, ASN and invoice.
• Experience with customer/supplier onboarding and integration.
• Knowledge of AS2, SFTP or VAN connectivity.
• Experience with JIRA, Agile and global business teams.