Lead Ariba Systems Administrator

Overview

Lead the administration, configuration, maintenance and ongoing support of the SAP Ariba platform to ensure reliable and effective procurement and source-to-pay operations, acting as a key liaison between Procurement, Finance, IT and business users.

What you'll do

• Serve in a lead capacity, providing guidance, subject-matter expertise and escalation support for buying and invoicing activities.
• Evaluate existing processes and ensure system functionality is effective.
• Translate business requirements into functional documentation of solutions for process improvements, system integrations and analytics.
• Develop process scenarios and test scripts to support upgrades, implementations and day-to-day business needs.
• Coordinate system upgrades, releases, testing, regression testing and production deployments.
• Serve on the Change Advisory Board to review business unit requests for changes and enhancements to Ariba modules.
• Learn new technologies and communicate effectively with end-users and non-procurement management.
• Serve as lead on the Ariba team, partnering constructively with team members to solve procurement system issues.
• Lead P2P Business System Administration and Test Management, including test project creation and execution, adding ongoing test cases and required configuration and coordination.
• Be responsible for workflow activation and change monitoring.
• Serve as the system issue liaison, including defect tracking and driving resolution of new or outstanding P2P issues.
• Identify technical resources needed to resolve system issues, support continuous improvement and recommend process improvements.
• Provide technical support to end-users and buyers and act as the primary point of contact for problem resolution.
• Present technical topics in staff meetings on procedural issues of importance to the team.
• Act as a liaison between IT and business units to identify issues, develop solutions and deliver results related to systems configuration, workflow and data integration.
• Identify opportunities for process simplification, automation and improved user experience.
• Provide user training, guidance and documentation to promote system adoption and consistent practices.
• Ensure system administration activities comply with internal controls, security requirements, finance policies and audit standards.
• Serve as primary point of contact with SAP Ariba support and external implementation or support partners when needed.
• Perform other duties and technical projects as assigned.

What you'll need

• Bachelor's degree in a related field or equivalent experience.
• Ten years of relevant experience, including procurement, system and customer support.
• SAP Ariba administration experience.
• Ariba knowledge of P2P, Business System Admin and SLP modules, along with parts of Sourcing, Contracts and Supplier Risk modules.
• Understanding of accounting principles.
• Proficiency in MS Office.
• Ability to communicate effectively, verbally and in writing, with customers and management at all levels.
• Highly motivated, confident, energetic, with passion for customer service and delivering at a high level.
• Strong interpersonal skills, including the ability to communicate technical information to non-technical stakeholders.
• Resourceful and creative problem solver who works constructively with team members.
• Excellent verbal and written communication and presentation skills.
• Excellent organizational and time management skills, with attention to detail.

Details

• Location: Bangalore, Karnataka, India.