Lead Business Analyst

Overview

Join the Data & AI Consulting team as a Lead Business Analyst, gathering and documenting requirements and supporting delivery of technology solutions for customer projects.

What you'll do

• Work with client stakeholders to understand and document user and functional requirements.
• Conduct discovery workshops with the client to prioritize and assess the feasibility of user requirements against Clarivate and customer data.
• Work with the delivery team to communicate client requirements using Agile SCRUM.
• Collaborate with the Development and QA teams to ensure implemented solutions meet quality standards and quality assurance procedures are in place to develop and maintain a full traceability matrix.
• Support non-technical teams of technical writers and trainers in pre-release, deployment and post-deployment change management activities.
• Support the development and execution of GxP validation plans in collaboration with customer and Clarivate compliance teams.

What you'll need

• Bachelor's degree in computer science, Information Technology, Bioinformatics, Biotechnology, Business Administration, or a related technical/scientific discipline.
• Minimum 5 years of professional experience as a Business Analyst, preferably within a technology consulting firm, IT services company, or a Life Sciences/Healthcare organisation.
• Proven expertise in translating complex business problems into clear technical requirements, functional specifications, user stories, and process flow diagrams.
• Understanding of the software development lifecycle, including translating requirements into user stories and acceptance criteria and supporting testing.
• Exposure to a programming or scripting language such as Python for data manipulation and simple automation.
• Comfortable using project management tools (e.g., Jira, Confluence, MS Project).
• Interest in, or basic awareness of, generative AI and large language model (LLM) tools.
• Strong communication and analytical skills.

Nice to have

• Knowledge of or prior experience with the Healthcare or Lifesciences domain.
• Track record of continuous improvement and innovation leveraging trailblazing technologies.
• Agile SCRUM Certification.
• Prior experience in a client-facing consulting role, managing stakeholder expectations and navigating complex project deliveries.
• Experience working with cloud platforms (AWS) or specialized Life Sciences platforms (Veeva, Salesforce Health Cloud, or Medidata).

Details

• Location: Bangalore, India.
• Work mode: Hybrid.
• Hours: Monday to Friday, 12 PM to 9 PM IST, providing overlap with counterparts in Toronto and Barcelona.