Lead QA Engineer

Overview

Lead QA Engineer serving as the technical authority on complex client accounts, owning test strategy and automation architecture while setting technical direction for QA and mentoring QA engineers.

What you'll do

• Be the technical lead for QA on complex engagements, owning test strategy and the automation approach.
• Architect, build, and evolve automation frameworks that others can rely on and contribute to.
• Own and solve the hard technical problems, including test architecture, flaky tests, CI/CD integration, and environment issues.
• Set the technical direction for QA on your accounts, including tooling, approach, and structure.
• Drive shift-left practices, embedding quality into requirements, design, and development.
• Design and execute test strategies across UI, functional, integration, API, accessibility and regression testing.
• Mentor and elevate QA engineers through hands-on collaboration and knowledge sharing.
• Innovate with AI, using modern tools to work smarter and exploring what's next for QA.
• Communicate technical recommendations and trade-offs to clients and internal teams.
• Participate in client-facing forums, including demos, triage, release calls, and technical discussions.
• Contribute to a specialism and share knowledge across the wider QA community.

What you'll need

• A clear track record in automation architecture and technical problem-solving.
• Solid experience testing in complex, transactional environments.
• Proficient in Playwright and TypeScript.
• Experience designing frameworks from scratch, not just writing tests but building the foundations.
• Comfortable working across the full stack, including web apps, native apps, APIs, backends, logs, and data.
• Hands-on experience with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Windsurf) and associated best practices.
• Strong understanding of CI/CD and how testing fits into modern delivery.
• Experience working within agile scrum environments on complex, multi-stream deliveries.
• Confident communicating technical concepts to clients, developers, and stakeholders.
• A genuine continuous learner who is curious, experimental, and always evolving.
• Pragmatic and delivery-focused, but motivated by a good technical challenge.

Nice to have

• Experience building AI-powered testing capabilities.
• A QA specialism you're passionate about.
• Experience working across distributed teams.
• Contributions to tooling, frameworks, or knowledge sharing beyond your immediate team.