Legal Engineer, Product Specialist

Overview

Harvey's Legal Engineer - Product Specialist joins the LEPS team as the face of Harvey in Korea, building trust with partners, counsel, and legal teams at a key global account and across the Korean legal market.

What you'll do

• Build trusted relationships with law firm and in-house legal teams in Korea by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey's AI into their daily practice.
• Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey's platform for Korean-speaking legal professionals.
• Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
• Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
• Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through the lens of Korean legal practice.
• Contribute to customer-facing content geared toward the Korean market (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.

What you'll need

• Korean legal qualification (변호사 자격) or equivalent with 3+ years of experience as a qualified lawyer at a top-tier Korean or international law firm.
• Fluency in Korean and English, with the ability to operate seamlessly across both languages in professional settings.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision-makers and build credibility at all levels.
• Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
• Strong understanding of legal processes and challenges faced by legal professionals, with curiosity about AI's potential to transform the legal industry.

Nice to have

• Sales or customer-facing experience, including law firm business development and/or secondment.
• Experience directly managing law firm client matters and client relationships.