Loan Operations Vice President, India

Overview

Lead the regional Loan Servicing Unit (LSU) for Global Credit Finance (GCF) Loan Operations, overseeing servicing for all GCF credit facilities on the Bank's loan accounting system.

What you'll do

• Manage and develop the LSU team, setting priorities, allocating work, and providing clear direction, training, and support.
• Oversee the team's processing of cash transfers and reconciliations, ensuring work is accurate, controlled, and meets SLAs.
• Serve as the regional point of escalation and monitor operational metrics.
• Partner with GCF leadership, IT, and stakeholders to strengthen processes, controls, and team performance.
• Coordinate the team to update the loan accounting system for all new, renewing and terminating counterparties and lines of credit.
• Analyze documentation to determine required data entry to the loan accounting system.
• Review transactional documentation and process principal, interest and fee transactions on the loan accounting system.
• Execute cash movements via internal transfer and Fed wire/SWIFT.
• Perform secondary review and approval of daily transactions and facility structure changes.
• Reconcile general ledger accounts; document and resolve discrepancies timely.
• Review and follow up on various exceptions.
• Assist with management of loan accounting system issues development with the GCF IT support team.
• Assist with regulatory reporting requests, audit requests, and assurance reviews.
• Identify, mitigate, manage, resolve, and escalate risks and issues.
• Manage operational metrics efficiently.
• Execute strategic projects and initiatives in support of the Loan Servicing function.
• Manage the operation of the LIQ and SVS booking platforms, identifying enhancement possibilities and working with internal IT partners and business stakeholders to ensure ongoing performance and functionality.
• Develop and enforce procedures and production schedules to assure timely, accurate completion of servicing functions.
• Manage the resolution of any customer concerns.
• Ensure adherence to regulations and policies.
• Assume additional responsibilities as requested by management.

What you'll need

• 16+ years of loan operations and servicing support experience.
• Strong people management experience.
• Understanding of loan processes, procedures, products and services, and accounting principles.
• Proficiency with Loan IQ.
• Proficiency with Microsoft Excel.
• Good organizational skills and the ability to prioritize under tight deadlines.
• Prior banking and/or lending knowledge.

Nice to have

• Macro experience in Microsoft Excel.

Details

• Location: Bangalore, India.
• Work mode: 4 days work from office per week.