Manager Site Reliability Engineering

Overview

Lead a team of Site Reliability Engineers responsible for the availability, performance, resiliency, and continuous evolution of SabreSonic Inventory, a critical airline inventory management and availability platform.

What you'll do

• Lead and develop a team of Site Reliability Engineers, providing coaching, performance management, career development, and technical leadership.
• Drive service reliability, availability, scalability, and operational excellence across critical production systems and customer-facing platforms.
• Partner with Engineering, Product, Architecture, and Infrastructure teams to establish and achieve Service Level Objectives (SLOs) and reliability targets.
• Lead major incident response, postmortem reviews, risk mitigation initiatives, and continuous improvement programs.
• Promote automation, AI-enabled operations, self-healing capabilities, and platform engineering practices to reduce operational toil and improve efficiency.

What you'll need

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, or a related technical field.
• 5+ years of experience in Software Engineering, Site Reliability Engineering, DevOps, Cloud Engineering, or a related technical discipline.
• 2+ years of people leadership experience, including managing engineers, setting priorities, and developing high-performing teams.
• Experience in maintaining or operating large-scale distributed systems in cloud environments.
• Understanding of observability, monitoring, alerting, incident management, capacity planning, and reliability engineering principles.
• Practical experience leveraging automation, analytics, AI-assisted tooling, or generative AI solutions to improve operational effectiveness and engineering productivity.
• Fluent English, both written and verbal.

Nice to have

• Knowledge of Kubernetes, Terraform, CI/CD pipelines, Infrastructure as Code, and cloud-native architecture.
• Experience implementing SLOs, error budgets, reliability scorecards, and operational maturity programs.
• Background supporting high-availability, customer-facing SaaS or travel technology platforms.

Details

• Hybrid work arrangement.
• Location: Bengaluru, Karnataka, India.