Overview
Senior analyst role in media and graphics design, focused on quality management and audits of creative asset production within marketing operations.
What you'll do
- Request audits for all types of work using standard checklists.
- Track audit results.
- Complete audits based on targets and timelines.
- Adhere to the audit framework when conducting audits.
- Identify common defects and devise measures and actions for improvement.
- Report audit results, feedback and progress on improvements at the frequency defined by management.
- Coach individuals to improve their output quality.
- Maintain checklist versions and communicate updates to the team.
- Identify operational risks and issues related to the current process and indicate them to operations.
- Manage own deliverables and help the team when required.
- Govern activities needed to maintain a desired level of excellence, including quality management system architecture, policy development, planning, assurance, control, and continuous improvement.
What you'll need
- Any graduation.
- 5 to 8 years of experience.
- Primary skill: Quality Management (P5).
- Secondary skill: Quality Assurance (QA) (P5).
- 3 to 6 years of experience in a quality process as an auditor, preferably in creative asset production processes.
- Creative Design (P5).
- Adobe Creative Cloud (P5).
- Experience in working with globally distributed teams.
- Strong interpersonal and communication skills, including the ability to interact with senior members in the project board.
- Ability to work independently with minimal supervision as a self-starter and chase down people and teams to achieve closure when required.
- Ability to take end-to-end ownership of audits by collaborating across teams and individuals.
- An organized and planned approach to work, with the ability to move things swiftly despite several dependencies.
- Appreciation of the need for documentation.
Details
- Location: Mumbai.
- Be flexible to work in shift hours, ensuring complete overlap with markets and stakeholders.
Read the full description and apply on the company’s own careers page.