Middle Office, Associate 2

Overview

Middle Office Associate 2 role in State Street's Alpha Portfolio Services team, supporting day-to-day operations for existing clients and assisting implementation for new clients on the Investment Platform – Alpha.

What you'll do

• Act as primary support for clients using CRIMS and take ownership of issues to resolution, engaging teams as needed to correct CRIMS and IBOR.
• Ensure position and transaction data in Charles River Investment Management System (CRIMS), State Street's front office platform, and IBOR recordkeeping systems are aligned.
• Be responsible for liquidity management, third party cash flow monitoring and query management, and deliver daily cash projections, overdraft and stale balance reports to Fund Managers.
• Provide support for client operations teams with operational client queries as a subject matter expert in the IBOR recordkeeping system.
• Support client query resolution on complex data issues across Middle Office systems, including using SQL queries for researching issues and tracking data.
• Support and coordinate a streamlined set up, maintenance and closure of portfolios across all State Street Middle Office systems and services.
• Analyse reports to ensure they meet client requirements, escalate potential issues to internal teams, and prioritize and manage multiple reporting deadlines with a checklist before approval.
• Interact with Middle Office teams including Accounting, Corporate Actions, Trading and Performance.
• Interact with clients in a service-oriented manner during implementations and business as usual, acting as the bridge between the business and the client.
• Participate in projects as required and remain familiar with back-up procedures when system or transmission problems arise.
• Display individual ownership of tasks, uphold the Code of Conduct, provide management information to support decision making, and support the 'Risk Excellence' culture.

What you'll need

• Self-starter able to work and learn in a dynamic environment.
• Excellent analytical skills.
• Good time management, organizational skills and a collaborative approach.
• Strong communication skills to audiences of different levels of seniority.
• SQL, Word, Excel, PowerPoint etc.
• Self-motivated, adaptable and shows initiative in different circumstances and under pressure.
• Flexibility in working outside of your responsibilities and areas of expertise.

Nice to have

• Graduate or Master degree.
• Visual Basic.
• Knowledge of order management systems, ideally CRD.

Details

• Location: Bangalore, India.
• Flexible working hours may be required.
• Industry relevant exams supported.