Overview
Motor Engineer (Vehicle Damage Assessor) to produce compliant vehicle damage assessments and estimates, authorise them in a timely manner, and support motor claims processing and repair referrals.
What you'll do
- Produce accurate, compliant vehicle damage repair assessments and estimates for all vehicle makes and types.
- Manage, process, and authorise assessments using damage assessment systems (Audatex).
- Assess and value vehicles beyond economical repair to industry and AQP standards.
- Negotiate and resolve disputes with customers and vehicle damage repairers.
- Act as a technical point of contact for clients, claims teams, and repair management teams.
- Provide technical analytics such as audits, third-party cost reviews, and fraud/compliance assessments.
- Monitor quality assurance and compliance standards and implement corrective actions.
What you'll need
- Minimum 3 years' experience in motor engineering, damage assessment, or claims handling.
- Professional qualification in motor damage assessment (IAEA, ATA VDA, or equivalent).
- Motor repair industry qualification (IMI, ATA, NVQ, or City and Guilds).
- Proficient knowledge of vehicle accident repair industry standards and best practices.
- Demonstrable experience with Audatex or similar damage assessment systems.
- Solid understanding of motor insurance industry regulations including FSA, ABI, and FOS.
- Effective communication skills across organisational levels.
Nice to have
- Experience in quality assurance, compliance monitoring, audits, technical analytics, or fraud assessment.
- Proven experience in team leadership, mentoring, or training delivery.
- Familiarity with industry valuation guides and total loss engineering principles.
Details
- Location: IPSWICH, NA, United Kingdom.
Read the full description and apply on the company’s own careers page.
