Network Administrator - Rome (Hybrid)

Overview

Pragmatike is hiring two Network Administrators to provide dedicated operational support for a customer's network infrastructure as part of a long-term project, joining a team of approximately 4-5 members.

What you'll do

• Configure and support Cisco network infrastructure, including Nexus and Catalyst switches and routers.
• Configure, support, and administer firewalls, including Cisco Firepower and the F5 BIG-IP AFM module.
• Configure, support, and administer F5 load balancers.
• Configure, support, and administer Cisco Meraki solutions, including switching, wireless, and security.
• Configure, support, and administer Site-to-Site VPN tunnels based on IPSEC technologies.
• Monitor WAN usage and performance, and troubleshoot network issues.
• Provide first and second-level support, including troubleshooting and coordination with vendors.
• Review logs and alerts, and perform corrective actions.
• Monitor network performance and ensure optimal operation.
• Maintain and update technical documentation and configuration templates.
• Provide on-call/standby support when required.
• Apply a risk-based, security-first mindset when implementing and supporting network services in a complex, multi-tenant environment.
• Participate in network security implementation projects, track progress, review vulnerability and risk reports, and implement controls that protect service availability, integrity, and confidentiality.
• Collaborate with IT, business relationship, and cybersecurity teams to understand requirements and translate them into secure technical solutions, written proposals, and cost estimates when required.
• Implement approved technical policies and secure configuration standards on enterprise network security systems, following established processes and procedures.
• Automate recurring operational tasks and processes using scripting and automation platforms where appropriate.
• Maintain awareness of emerging technologies, the cyber threat landscape, cybersecurity standards, and network security best practices, and share relevant knowledge with the team.
• Provide ad hoc support to related network or cybersecurity teams, including temporary participation in projects or service-delivery activities when required.

What you'll need

• 5+ years of hands-on experience as a Network Administrator or in a comparable network engineering role.
• Strong hands-on experience with Cisco technologies, including switching and routing.
• Strong hands-on experience with Cisco Meraki solutions.
• Proven experience working with F5 load balancers.
• Solid understanding of TCP/IP networking and protocols.
• Experience with routing protocols such as OSPF and BGP.
• Strong experience with firewall technologies, including Cisco Firepower and F5 AFM.
• Good understanding of networking in cloud environments (AWS or similar).
• Experience or knowledge of networking concepts in AWS, including VPC, routing, security groups, and connectivity.
• Good understanding of network security concepts and best practices.
• Experience working in ITIL-based environments.
• Proven troubleshooting and operational support experience in complex environments.
• Strong knowledge of cybersecurity risk management processes and the ability to assess threat relevance, impact, and risk.
• Knowledge of enterprise LAN, data centre, and WAN technologies, including SD-WAN, DIA, MPLS, DNS, authentication services, and network monitoring.
• Strong analytical and systematic problem-solving skills, including critical thinking when assessing vulnerabilities, threats, impact, and risk.
• Strong teamwork skills and the ability to collaborate effectively within a team.
• Ability to write documentation and reports.
• Excellent communication skills, both verbal and written.
• Ability to work closely with customers, demonstrating a professional and service-oriented attitude.
• Strong problem-solving skills with a proactive and solution-oriented mindset.
• Creativity and the ability to find innovative solutions.
• Conflict management and cooperation skills.
• Willingness to learn and adapt on the job.
• Ability to work constructively with people of diverse backgrounds and perspectives, ensuring that all team members can contribute.
• Ability to manage ambiguity and pressure in a self-reflective manner and use feedback as an opportunity for development.
• Action-oriented approach with a strong commitment to producing and delivering quality results.
• Openness to new approaches and ideas, with the ability to adapt positively to change.
• Fluent English required.

Nice to have

• Experience with VPN technologies (IPsec).
• Experience with network monitoring and performance analysis tools.
• Familiarity with multi-vendor environments.
• Cisco certifications (CCNA, CCNP or equivalent).
• Cisco Meraki certifications.
• Cisco Firepower / Security certifications.
• AWS certifications (e.g., Solutions Architect, Advanced Networking, or similar).
• ITIL Foundation.
• CompTIA Network+ or equivalent network management certification.
• Cloud security certification.
• CISSP or equivalent cybersecurity certification.
• Zero Trust architecture training or certification.
• Relevant GIAC certification.
• Other relevant industry certifications.

Details

• Location: Rome, Italy, on-site, with teleworking up to 3 days per week.
• Start date: ASAP.
• Duration: long term.
• On-call may be required on an exceptional basis; overtime must be pre-approved by the client Team Leader.
• Overtime rates: 125% of the daily rate Monday to Saturday, and 150% on Sundays and client public holidays; stand-by availability for on-call services is included in the daily rate.
• Overtime and on-call interventions may alternatively be compensated with time off, if mutually agreed by both parties.