Network Technical Specialist

Overview

Network Technical Specialist responsible for Cisco and Meraki network deployments, operational support and technical validation for Dyson's APAC digital workplace and IT services.

What you'll do

• Perform Dyson's Cisco and Meraki network deployments and operational support.
• Validate third-party delivery partner test plans and results to ensure compliance.
• Perform network technical test validation of functional and non-functional requirements.
• Validate and/or create network implementation and regression plans where applicable.
• Support and/or perform post go-live testing to ensure the technical solution conforms to Dyson's network standards and designs.
• Support the service introduction, release and change management processes so technical deliveries are well planned and executed into DWS network operations.
• Identify improvement opportunities for future network deliveries and provide input to the Network Architect on future roadmaps.
• Identify, own and manage risks and issues related to network project delivery, ensuring mitigating actions are agreed and executed.
• Stay abreast of trends in the domain, including management, technologies, sourcing, policies, procedures and external changes that could impact technical delivery.
• Build knowledge, capacity and capability within teams, promoting a culture of continuous improvement.
• Proactively drive innovation with new ideas and options enabled by new technology and process.
• Ensure you and third-party delivery teams work within Dyson's policies and global legislative compliance such as GDPR, PCI and Cyber Security standards.
• Ensure technical compliance to technical design authorities, architectural principles and roadmaps.
• Provide network specialist expertise for all Digital Workplace deliveries and IT services for new APAC Dyson spaces such as offices, research labs and education spaces.
• Create and review high-level and low-level designs for Cisco and Meraki networks.
• Own operational decisions and technology guidelines globally, aligning them with global technical SMEs.

What you'll need

• Minimum 5 years of relevant experience in Cisco and Meraki deployments, support and validation.
• Highly experienced and hands-on with all Meraki products, Cisco SDWAN and SDA deployments.
• Extensive technical knowledge of LAN, WAN (MPLS), Cisco Wi-Fi, Cisco datacentre LAN, telephony, ISE, DNAC, network monitoring tools, firewalls and cloud connectivity methods.
• Integration between third-party infrastructure and Cisco as well as Meraki networks.

Nice to have

• Knowledge of one cloud platform.
• Any Cisco certification (such as CCNA, CCNP) and Meraki certifications.
• Familiarity with network analysis tools such as SolarWinds and 1000Eyes.

Details

• Location: Bangalore IT Capability Centre, India.