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Ocean Customer Experience Specialist

A.P. Moller - Maersk
NewPosted yesterday

LOCATION

Chennai · Onsite

EXPERIENCE

Not specified

TYPE

FullTime

SKILLS REQUIRED

Customer SupportCustomer Relationship ManagementDispute resolutionCase Management

Job description

Overview

Ocean Customer Experience Specialist role supporting customers once they are onboarded into the Maersk environment, within the Customer Experience stream of the Administrative career track.

What you'll do

  • Manage customer channels.
  • Handle case management.
  • Support customer onboarding and relationship management.
  • Support contract and dispute management.
  • Perform skilled technical, administrative or operational tasks within defined boundaries and guidelines.

Details

  • Location: Chennai, India (600116).

Read the full description and apply on the company’s own careers page.

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Ocean Customer Experience Specialist