Operations Analyst - Private Bank and Wealth Management

Overview

Support Private Bank and Wealth Management (PBWM) with day-to-day processing, reviewing, reporting and issue resolution, with responsibility for the accurate and timely execution, settlement and operational processing of transactions for Wealth, PMS and Advisory clients.

What you'll do

• Support day-to-day PBWM initiatives including processing, reviewing, reporting and issue resolution for accounts, products and services.
• Manage the execution and settlement of transactions across Equities, Derivatives, Mutual Funds, Bonds, MLDs, IPOs, PMS and other managed products.
• Maintain security masters and ensure accurate daily pricing across investment products.
• Process investment payments, asset transfers and recording of income receipts accurately and within agreed timelines.
• Investigate and resolve daily reconciliation breaks, ensuring accuracy and completeness of transaction and position data.
• Complete required checks and provide timely sign-off to the Client Reporting team for monthly client statements.
• Ensure timely completion of Beginning of Day (BOD) and End of Day (EOD) processes.
• Support the processing and validation of Advisory Fees, PMS Management Fees and other applicable charges.
• Deliver against agreed service levels and turnaround times (TAT), with a focus on operational accuracy and efficiency.
• Coordinate with internal stakeholders, including Bankers, Compliance and Technology teams, and with external stakeholders, including Fund Houses, Banks, Custodians and Product Issuers, to resolve operational matters.
• Identify issues promptly and escalate to senior management where required.
• Support the management of the bank's client relations to clearly identify client needs and provide a service that meets expectations.
• Collaborate with teams across the bank to align and integrate PBWM processes.
• Identify areas for improvement and recommend changes to PBWM processes.
• Develop and implement PBWM procedures and controls to mitigate risks and maintain operational efficiency.
• Develop reports and presentations on PBWM performance and communicate findings to internal senior stakeholders.
• Identify industry trends and developments to implement best practice in PBWM services.
• Participate in projects and initiatives to improve PBWM efficiency and effectiveness.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to, in line with relevant rules, regulation and codes of conduct.

What you'll need

• Graduate or postgraduate qualification in Commerce.
• Relevant experience in wealth management, investment operations, securities operations or a related function.
• Knowledge of the wealth management product spectrum and hands-on knowledge of the BSE MF platform.
• Good understanding and practical experience of capital market and investment products, including Mutual Funds, Bonds, Equities and PMS.
• Working understanding of SEBI regulations applicable to Mutual Funds, Investment Advisory and PMS services.
• Strong reconciliation, transaction-processing and operational control skills.
• Good communication and interpersonal skills.
• Advanced Microsoft Excel skills.

Nice to have

• Experience managing end-to-end transaction execution and settlement activities within Wealth Management or Investment Operations.
• Experience working with multiple internal and external stakeholders across banking, custody, compliance, technology and product providers.
• Understanding of client reporting, security master maintenance, pricing, fee processing and operational risk controls.
• Ability to identify opportunities to improve operational efficiency and strengthen existing processes.

Details

• Job location: Mumbai.