Operations Engineer

Overview

A Network SRE focused on the reliability, availability and performance of enterprise network services through automation, proactive monitoring and continuous improvement, with the aim of reducing outages and maintaining SLA/SLO compliance.

What you'll do

• Develop and maintain network automation solutions to reduce manual effort and operational risk.
• Drive proactive monitoring, alerting and incident prevention initiatives.
• Lead and support major incident resolution and problem management activities.
• Implement auto-remediation and self-healing capabilities for network services.
• Perform capacity planning, performance analysis and trend forecasting.
• Collaborate with Network, Security, Cloud and Application teams to improve end-to-end service stability.
• Create and maintain SOPs, runbooks and operational documentation.
• Analyze logs, telemetry and monitoring data to identify recurring issues and technical debt.
• Drive continuous improvement initiatives focused on resiliency, efficiency and automation.
• Mentor operations teams and promote SRE best practices across the network organization.

What you'll need

• Minimum 7.5 years of experience in Network Security Operations.
• 15 years full time education.
• Network Security Operations skills.
• SRE skills.
• Automation with Python.
• Network observability and monitoring.
• Routing and switching (BGP, OSPF, MPLS).
• Incident and problem management.
• Performance and capacity management.
• Log analytics and telemetry.
• DevOps / CI-CD integration for network operations.
• Infrastructure as Code (IaC).
• SD-WAN (Cisco, Juniper, Arista).
• SASE / Prisma Access.
• Genesys and Oracle SBC.

Nice to have

• No nice-to-have items are marked in the source.

Details

• Location: Bengaluru office.