Operations Specialist III

Overview

Operations Specialist III to support rapid customer growth by solving manufacturing and supply chain problems for custom manufactured parts.

What you'll do

• Improve on-time delivery, quality, and customer satisfaction.
• Track and monitor multiple customer orders and partner jobs to ensure timely completion.
• Provide customer and partner service with frequent, timely order-status updates.
• Apply technical knowledge to deliver jobs on schedule, using subject matter experts when needed.
• Oversee suppliers with phone assessments, schedule creation, quality reviews, and corrective actions.
• Manage product-replacement complaints and resolve rejection impacts with suppliers and customers.

What you'll need

• Minimum 3 years of related experience.
• Prior experience in project management, with supply chain and customer service experience required.
• Working knowledge/experience with manufacturing processes.
• Working knowledge/experience with engineering drawing requirements.
• Working knowledge/experience with mechanical/electrical inspection methods.
• Ability to perform root cause analysis and identify solutions to complex problems.
• Strong oral and written communication skills.

Details

• Location: Bangalore, India.
• Work mode: Hybrid (as indicated by #LI-Hybrid).