Head of Quality Assurance - Instawork Robotics Labs

Overview

Head of Quality Assurance for Instawork Robotics Labs, owning end-to-end QA and quality/data-labeling across operations and engineering.

What you'll do

• Own the overall QA/QC quality strategy, processes, standards, and KPIs across operations and manufacturing.
• Establish visual inspection and defect detection processes, including standards, sampling, defect classification, and root-cause analysis.
• Design and implement SOPs, inspection protocols, quality gates, audit mechanisms, CAPA, and continuous improvement processes.
• Build, manage, and develop QA/QC teams across locations and functions.
• Partner with Engineering, Operations, Manufacturing, Supply Chain, and Product to eliminate recurring quality issues.
• Build quality dashboards and drive metrics including defect rates, first-pass yield, rework, rejection rates, customer complaints, and quality escapes.
• Lead RCA, corrective/preventive actions, and quality improvement initiatives using structured methodologies.

What you'll need

• 10+ years of experience in QA/QC in automotive, manufacturing, robotics, mobility, electronics, or hardware.
• Experience setting up and scaling multi-layer quality functions and processes from the ground up.
• Experience leading QA and data-labeling operations for petabyte-scale pipelines of real-world data.
• Experience working with machine learning, computer vision, robotics, or AI researchers on high-quality AI training datasets.
• Experience managing large or distributed QA/QC teams.
• Strong knowledge of root-cause analysis, CAPA, FMEA, 8D, SPC, and quality management systems.

Nice to have

• Experience with automotive quality standards such as IATF 16949.
• Exposure to computer vision, automated inspection, AI-based visual QA, or robotics.
• Experience in a fast-scaling startup or high-growth manufacturing environment.
• Six Sigma / Quality certification.

Details

• Location: Bengaluru, Karnataka, India.
• Experience: 10+ years.