Job description

Overview

Serve as a Ping Identity subject matter expert supporting enterprise SSO, MFA, directory services, integrations, incidents, upgrades, and security compliance.

What you'll do

Operate and maintain PingFederate, PingID MFA, and Ping Directory services.
Design and maintain SAML, OAuth, and OIDC integrations for SSO.
Lead application integrations, legacy migrations, upgrades, patching, and hotfixes.
Troubleshoot critical incidents, authentication failures, federation issues, and performance bottlenecks.
Support high-availability and disaster-recovery environments, including clusters and load balancers.
Coordinate with vendors and internal teams on defects, incidents, changes, and service-level adherence.
Mentor junior team members and maintain technical documentation, runbooks, and knowledge-base articles.

What you'll need

8–12+ years of experience in IAM.
At least 5 years of experience implementing PingFederate, Ping MFA, and Ping Directory.
Strong knowledge of SSO, MFA, directory services, certificates, SSL/TLS, and certificate lifecycle management.
Experience with SAML, OAuth, OpenID Connect, and SCIM.
Proficiency in scripting or programming such as PowerShell, Java, or C#.
Experience with cloud IAM, ITIL, Agile, waterfall, or DevSecOps methodologies.
Strong communication, stakeholder management, analytical, and problem-solving skills.

Nice to have

Experience with Active Directory or Azure AD/Microsoft Entra ID.
ISC2, Ping, ITIL 4 Foundations, or other identity and access management certifications.

Details