Principal Platform Architect

Overview

Principal Platform Architect provides enterprise platform strategy and governance guidance, defining standards and influencing technical decisions across teams.

What you'll do

• Define and maintain platform vision and strategy aligned to enterprise IT and business objectives.
• Provide architectural guidance to ensure designs align with platform standards and leading practices.
• Shape governance frameworks for instance strategy, integrations, and data models.
• Facilitate platform governance forums to drive consistent decisions across partners and teams.
• Anticipate and mitigate platform risks including scalability, performance, and technical debt.
• Provide structured feedback to product and engineering teams.

What you'll need

• 10+ years of experience in enterprise architecture, solution strategy, and program leadership.
• Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving.
• Proven experience engaging at Executive level to influence platform direction and business outcomes.
• A track record of defining multi-workflow, enterprise-scale architectures and governance models.
• Ability to operate as a program-level architect guiding multiple teams and partners.
• Expertise in platform strategy, integration patterns, and complex delivery governance.
• ServiceNow Certified Master Architect (CMA) plus other architecture and governance certifications are highly desirable.

Details

• Location: Mumbai, Maharashtra, India.
• Travel up to 50% annually may be expected.