Process Associate

Overview

Process Associate role focused on replicating and maintaining government agency tax forms supported within tax compliance software products, ensuring accuracy, quality, and compliance with established standards.

What you'll do

• Learn and adhere to established form design procedures, ensuring compliance with government specifications, internal standards, and product requirements.
• Design, update, and maintain tax forms using Elixir DesignPro and other proprietary design tools.
• Ensure accuracy and quality while meeting project timelines and deliverables.
• Identify opportunities to improve processes, increase efficiencies, and support workflow automation.
• Leverage AI-powered tools and technologies to enhance productivity, streamline processes, and improve quality.
• Collaborate effectively within a team-based environment.
• Manage and prioritize multiple projects simultaneously.
• Demonstrate strong attention to detail, customer focus, communication skills, and the ability to work independently with minimal supervision.

What you'll need

• Bachelor's degree in Commerce, Taxation, Accounting, or a related field.
• 0-1 year of experience in taxation or a related domain.
• Strong willingness to learn and develop new skills.
• Ability to take ownership and deliver on commitments.
• Effective verbal and written communication skills.
• Ability to work independently as well as collaboratively within a team.
• Strong attention to detail and commitment to quality.

Nice to have

• Interest in learning and adopting AI tools such as Microsoft Copilot, ChatGPT, or similar technologies to support day-to-day work.
• Proofreading and document review skills.
• Exposure to design, publishing, document formatting, or related software tools.
• Strong organizational and project management skills.
• Customer-focused mindset with a proactive approach to continuous improvement.

Details

• Location: Hyderabad, Telangana, India.
• Hybrid work model: 2-3 days a week in the office depending on the role.