Procurement Practice Specialist

Overview

Procurement Practice Specialist role supporting procurement operations for clients, including catalog management, contract enablement, supplier onboarding and end user and supplier support and training.

What you'll do

• Collaborate with external and internal clients to execute procurement operations such as catalog management, contract enablement, supplier onboarding, and end user and supplier support and training.
• Develop and manage PES operations pipeline and continuous improvement initiatives, ensuring procurement solutions address related client metrics and contracted SLAs for the designated service.
• Drive content deployment and maintenance, including management of content staging processes (collection, preparation, review, approval and publishing).
• Administer and maintain content for all categories and applicable suppliers.
• Align and coordinate with clients on content and ongoing content maintenance; educate clients on the content enablement process, requirements, timelines and readiness.
• Act as subject matter expert and provide guidance on SAP Ariba/COUPA for downstream and upstream content enablement activities; convey the differences, types, importance and benefits of each to stakeholders.
• Act as primary conduit for P2P content enablement linked to the client team.
• Work with client delivery to ensure services are delivered in accordance with contracted service level obligations.
• Assist in troubleshooting and analysis of errors.
• Report on status of enablement internally and to clients.
• Deliver high-quality, on-time implementation services on content enablement and administration activities to clients utilizing the Ariba/Coupa Network, and liaise with SPLs.
• Create content enablement education materials and update existing documents to capture process changes.
• Support multiple projects, offer solutions, escalate issues and manage enablement according to the project plan.

What you'll need

• Any graduation.
• 7 to 11 years of experience.

Nice to have

• Experience in electronic content enablement and administration activities.
• Demonstrated proficiency in partnering with cross-functional key stakeholders across the business.
• Self-directed, flexible and able to work independently.
• Demonstrated experience with coaching and mentoring team members to drive project initiatives.
• Attention to detail, ability to multi-task and strong organizational skills.
• Ariba and Coupa tool enablement.
• Root cause analysis.
• Excellent communication skills.
• MS Excel (advanced Excel).
• Dashboards and reporting.