Overview
Product Analyst for HighLevel’s Lead Generation Product team, focused on understanding customer behavior and translating product data into insights that help Product Managers make faster, data-driven decisions.
What you'll do
- Analyze product usage and customer behavior across LeadGen products to identify trends, friction points, and growth opportunities.
- Define, monitor, and analyze product metrics across activation, adoption, engagement, retention, conversion, and monetization.
- Build dashboards and reports to provide visibility into product health and business outcomes.
- Perform funnel and journey analysis to find where users drop off in onboarding and lead capture workflows.
- Run cohort, segmentation, and retention analysis across customer segments and lifecycle stages.
- Measure feature launches before and after release to understand adoption and impact.
- Partner to define tracking/instrumentation, support A/B testing, and improve the reliability of product analytics.
What you'll need
- 1-3 years of experience in product analytics, business analytics, data analytics, product operations, or a related role.
- Strong proficiency in SQL and experience working with large datasets.
- Strong analytical skills to translate ambiguous questions into structured analysis.
- Experience with product analytics or BI tools such as Amplitude, Mixpanel, Pendo, Tableau, Looker, or Power BI.
- Strong understanding of product metrics including activation, adoption, engagement, retention, conversion, churn, and monetization.
- Experience with funnel analysis, cohort analysis, segmentation, and user journey analysis.
- Strong proficiency with Excel or Google Sheets for analysis and reporting.
Details
- Employment type: Full Time.
- Work mode: Remote (India).
Read the full description and apply on the company’s own careers page.
