Product Expert – Procurement Orchestration.

Overview

Product Expert for the Oro Labs procurement orchestration platform within Haleon's Digital & Technology team, reporting to the D&T Head of Indirect Procurement. Responsible for compliance, product strategy, delivery and SOx control embedding for the application.

What you'll do

• Develop and maintain a product roadmap reflecting business priorities, regulatory requirements and user needs.
• Identify opportunities for new features, integrations or process improvements that drive business value.
• Lead gathering, analysis and prioritization of business and technical requirements from diverse stakeholders, ensuring traceability.
• Maintain documentation covering system architecture, security, compliance and operational processes, ensuring audit readiness.
• Oversee end-to-end delivery of Oro Labs solutions, including deployment, upgrades, enhancements and integration to SAP ECC (S4HANA), SAP GRC and SAP Ariba.
• Manage project scope, timelines and resources, delivering against agreed milestones and budgets.
• Manage all system changes following the Haleon change management procedure, ensuring traceability for auditors.
• Coordinate across functional teams (Tech, HR, Procurement, Finance, external vendors) to ensure seamless execution and issue resolution.
• Engage proactively with internal stakeholders to understand business needs, communicate product changes and gather feedback.
• Manage relationships with external vendors and service providers, including performance monitoring and escalation of service issues.
• Facilitate regular stakeholder meetings to ensure alignment and transparency.
• Ensure compliance with regulatory requirements (e.g., SOx, GDPR), internal policies and industry standards.
• Embed risk management practices into product operations, including regular risk assessments, mitigation planning and audit preparation and support.
• Ensure controls operate effectively and that control or audit findings are remediated within agreed timelines.
• Maintain and test business continuity and disaster recovery plans for critical applications.
• Act as subject matter expert for Oro Labs, providing guidance and support to end users, stakeholders and Tech colleagues.
• Lead user adoption initiatives, including training, communication and support for continuous improvement such as automation, new features or process changes.

What you'll need

• Bachelor's or master's degree in information systems, Business Administration, Computer Science or related field.
• 12+ years of total experience.
• Minimum 8+ years' experience with SAP Ariba, including configuration, integration and administration.
• Experience working in a Procurement Orchestration tool such as Oro, Zip, Tonkean, SAP Joule or similar.
• Very strong experience in building interfaces with SAP Ariba APIs.
• Strong experience with SAP Ariba modules such as Buying and Guided Buying, Sourcing and Contracts.
• Deep understanding of procurement management, TPRM and buying processes.
• Good experience with SAP ECC and S4/HANA, especially HR Mini Master and integrations with Ariba.
• Strong experience of designing and/or operating SOx controls.
• Experience working with compliance and control frameworks, and preparing for and supporting application audits (internal and external).
• Proven track record in SaaS product management, solution design and delivery, ideally in a global or multi-country environment.
• Experience working with and managing third-party service providers and software vendors.
• Strong analytical, problem-solving and communication skills.
• Experience in designing secure, robust interfaces.

Nice to have

• Exposure to AI technologies, including Large Language Models (LLMs), Agentic AI, Azure and Data Lake platforms.
• SAP Ariba certification and/or SAP procurement related certifications.
• Experience supporting change management and user adoption initiatives.
• Exposure to Agile and Waterfall delivery methodologies.
• Experience working with diverse, cross-functional teams across multiple geographies.

Details

• Location: Bangalore (Bengaluru Campus 31).
• Oro will become a SOx-relevant (Sarbanes-Oxley Act) application; the role is pivotal in embedding SOx control frameworks into product operations.
• Job posting end date: 2026-10-31.