Product Manager (Health & Benefits Portal Experience)

Overview

Drive execution across a large, complex portfolio of Health & Benefits products as part of WEX's effort to modernize its consumer-directed healthcare, payments and employer solutions platform.

What you'll do

• Drive execution across a large, complex portfolio of Health & Benefits products, ensuring delivery against key development priorities.
• Own and manage product initiatives end-to-end, from discovery through delivery, with a strong focus on measurable outcomes.
• Modernize existing products and contribute to building scalable, platform-driven solutions that improve customer and developer experiences.
• Translate complex business needs into actionable product requirements, including user stories and backlog prioritization.
• Partner closely with engineering, design, analytics, and business stakeholders to deliver high-impact solutions.
• Work within Agile frameworks, actively contributing to sprint planning, refinement, demos, and delivery processes.
• Engage in technical discussions to help shape architecture decisions and ensure alignment with platform capabilities (e.g., APIs, integrations).
• Manage multiple initiatives across varying levels of complexity and maturity, balancing speed with quality.
• Use qualitative and quantitative data to inform decisions, measure success, and continuously iterate on product improvements.
• Contribute to reducing customer attrition risk by improving product usability, efficiency, and value delivery.
• Operate effectively in a fast-paced environment with rapid turnaround and high visibility across teams.
• Apply modern AI tools (e.g., LLM-assisted workflows, code-generation agents, predictive analytics) to streamline requirements generation, API mapping, and product delivery.

What you'll need

• 5+ years of Product Management experience, preferably within Health & Benefits, healthcare, fintech, or enterprise platforms.
• Proven ability to deliver complex products with a strong focus on execution, outcomes, and continuous iteration.
• Experience working in Agile environments collaborating with Engineering, Architecture, and Product Design teams to deliver end-to-end solutions.
• Strong technical fluency, with experience working on or alongside API-driven architectures (e.g., REST, GraphQL, integrations, webhooks).
• Ability to quickly understand and navigate complex systems across multiple domains.
• Demonstrated experience managing multiple initiatives simultaneously with competing priorities.
• Strong analytical and problem-solving skills, with the ability to leverage data to inform decisions and measure impact.
• Excellent communication skills, including the ability to translate technical concepts into business value and influence stakeholders.
• Proven ability to work cross-functionally and build strong collaborative relationships.
• Bachelor's degree preferred; equivalent experience will be considered.

Nice to have

• Experience in consumer-directed healthcare products (e.g., HSA, FSA, benefits administration).
• Background in platform or infrastructure product management, including building scalable, composable systems.
• Experience modernizing legacy systems or contributing to digital transformation initiatives.
• Ability to bridge platform and application layers to reduce complexity and improve developer experience.
• Experience working with enterprise or large employer clients and solving complex operational challenges.
• Familiarity with event-driven architectures or distributed systems.
• 2+ years of experience integrating practical AI/ML capabilities, predictive models, or LLM-driven automation into enterprise SaaS, fintech, or healthcare platforms.
• Hands-on experience using AI for data extraction, document processing (e.g., automated claims/receipt matching), fraud detection, or conversational self-service in portal environments.
• Familiarity with leveraging modern AI-assisted tools (e.g., Cursor, Claude, ChatGPT, GitHub Copilot) to accelerate product discovery, PRDs, user story creation, and API prototyping.

Details

• Location: US - Remote.
• Pay range: $89,800.00 - $120,400.00.