Product Manager, UK Practice Software

Overview

Own part of Thomson Reuters' UK accountancy practice software portfolio and lead its evolution from well-run products into a connected, AI-enabled platform that practices and partners can build on. This is a build-and-converge mandate, not a maintenance role.

What you'll do

• Own the product vision and roadmap, balancing customer needs, regulatory change and commercial priorities into a clear, evidence-based plan, and own the commercially consequential decisions that follow from it.
• Own your products end to end, at the reliability and scale that filing deadlines and compliance peaks demand.
• Bring overlapping products and capabilities together into one connected experience for every practice and client, and migrate existing customers without breaking what they rely on.
• Turn each part of the product into reusable workflow components that can be recomposed across the practice workflow and the wider platform.
• Expand the API surface (open APIs, events and integrations) as a first-class capability, so practices and partners embed our products in their own portals and workflows, and AI agents and partner systems can coordinate work programmatically.
• Work with the platform team to bring AI-driven extraction, preparation and review into the product experience, so more of the work shifts from practice staff to the platform while the practice stays in control.
• Use AI tools to turn customer problems into clear, testable requirements that engineering and design can build from with confidence.
• Use Claude Code or similar tools to build working prototypes that test ideas with customers and stakeholders before significant engineering investment is made, and increasingly contribute real, reviewed code alongside engineering.
• Work side by side with engineers and designers, often shaping ideas together in prototypes and in the build itself, to prioritise the backlog, clarify requirements and remove blockers.
• Run discovery with accountants and practice staff, work with large practices as design partners, and use usage analytics and support insight to measure whether what we ship delivers real outcomes.
• Communicate progress, trade-offs and decisions clearly to senior leaders, sales, support and customer-facing teams.
• Share effective prompts, skills, workflows and lessons learned so that AI-assisted product practice becomes the norm across the team.

What you'll need

• Degree or equivalent practical experience.
• 5 or more years as a Product Manager or Product Owner in a software product environment, delivering in an agile/scrum setting.
• Demonstrable experience turning customer problems into clear requirements and acceptance criteria that engineering teams can deliver against.
• Experience working on platform, API or developer-facing capabilities, not only features on top of them.
• A track record of converging, migrating or replacing product capabilities without disrupting existing customers.
• AI tools for product work (such as Claude, ChatGPT or Copilot) for drafting requirements, analysis and synthesis.
• Hands-on building with Claude Code or similar AI-assisted development tools, from prototypes through to contributing code alongside engineering.
• Familiarity with AI-native products (data extraction, agents, orchestration) and comfort partnering with a platform team.
• Backlog management tools such as Azure DevOps or Jira.
• Product analytics or customer feedback tools such as Pendo.
• Working familiarity with APIs and product architecture: able to read API documentation, understand how services and components fit together, and discuss design trade-offs with engineers.

Nice to have

• Experience of the UK accountancy software market, or of working in or alongside an accountancy practice.
• Familiarity with UK compliance-driven products, such as practice management, workflow, document management or tax software.
• Background in document or data-processing workflows, fintech, or tax and accounting.
• Experience of API development or of managing an API as a product.
• Experience partnering with large, demanding customers as design partners.
• Experience of discovery work with customers, including interviews, usability testing and feedback loops.
• Familiarity with traditional product management artefacts and processes, such as PRDs, Epics, Features and User Stories, and how scrum teams use them.
• Advanced use of AI in the product lifecycle, such as building reusable prompts, skills or agent workflows.
• Comfortable building prototypes.
• Experience creating product visuals, process maps or user flows.
• A track record of introducing AI-assisted ways of working to a team and helping colleagues adopt them.
• Ability to work with a degree of ambiguity in a growing, changing product portfolio.
• Advanced business or technical degree.

Details

• Location: Hyderabad, Ahmedabad, Telangana or Gujarat, India.
• Hybrid work model for office-based roles, with work from anywhere for up to 8 weeks per year.