Program Management Lead Analyst - HIH - Evernorth

Overview

Lead workforce planning, capability management and workforce analytics for Hyderabad leadership, partnering with business, HR, Talent Acquisition and Learning & Development to align talent supply with business priorities.

What you'll do

• Lead workforce management and capacity-planning processes to align talent supply with current and future business demand.
• Develop workforce forecasts, capacity plans, hiring outlooks, and resource recommendations aligned with business priorities.
• Partner with business leaders and functional teams to translate growth, transition, and transformation priorities into workforce requirements.
• Maintain workforce-planning assumptions, demand inputs, governance routines, and readiness views.
• Develop and maintain the enterprise capability taxonomy, skill frameworks, competency models, and role architecture.
• Create and maintain skills inventories and capability maps to improve visibility into workforce strengths and development needs.
• Support role standardization, workforce segmentation, career pathways, and future capability requirements.
• Ensure capability and skill frameworks remain aligned with evolving business priorities.
• Partner with business leaders, HR, Talent Acquisition, Learning & Development, and functional teams to identify skill gaps and workforce risks.
• Drive workforce-readiness initiatives focused on critical skills, emerging capabilities, talent mobility, upskilling, and reskilling.
• Facilitate workforce governance forums and ensure clear ownership and follow-through on agreed talent actions.
• Influence workforce and capability strategies through structured recommendations and stakeholder alignment.
• Produce talent insights, workforce analytics, scorecards, and governance reports to support strategic decision-making.
• Analyze workforce capacity, skill gaps, capability maturity, hiring outlook, and talent-readiness indicators.
• Translate workforce data into concise executive insights, planning materials, and investment recommendations.
• Maintain consistent definitions, data quality, and reporting discipline across workforce metrics.

What you'll need

• Bachelor's degree or higher in Human Resources, Business, Organizational Development, Analytics, or a related field; equivalent experience may be considered.
• 8 - 10 years of experience in Talent Management, Workforce Planning, HR Analytics, Capability Management, or related disciplines.
• Strong experience in workforce planning, skills inventory, capability mapping, capacity planning, and organizational design.
• Proven ability to work with senior stakeholders and influence talent and workforce strategies.
• Experience leveraging workforce data and analytics to drive talent decisions and business outcomes.
• Ability to operate independently, manage ambiguity, and bring structure to evolving workforce priorities.
• Strong proficiency in Excel and PowerPoint.
• Competencies: Workforce Planning & Capacity Management; Capability Taxonomy, Skills Frameworks & Role Architecture; Workforce Analytics & Executive Reporting; Talent Strategy, Organizational Design & Workforce Readiness; Stakeholder Management and Influence Without Authority; Analytical Thinking, Structured Problem Solving & Decision Support; Governance, Facilitation & Cross-Functional Program Management.

Nice to have

• Professional certification in workforce planning, talent management, HR analytics, organizational development, or program management.
• Experience with workforce analytics, HR reporting, or visualization tools.
• Experience supporting a large-scale GCC, shared-services, technology, healthcare, or enterprise workforce environment.
• Exposure to enterprise capability frameworks, skills-based workforce practices, workforce transformation, and future-of-work initiatives.
• Demonstrated discretion in handling sensitive workforce information and leadership communications.

Details

• Location: Hyderabad, India.