Project Manager, Professional Services (International Market)

Overview

Lead end-to-end client implementation engagements for enterprise AI and digital transformation projects for European and US clients, from planning through successful go-live.

What you'll do

• Lead and manage the full client engagement lifecycle, from initial planning and project kick-off to full execution and successful go-live.
• Develop robust, strategic project plans and proactively allocate resources to ensure efficient delivery and adherence to scope, schedule, and budget.
• Serve as the primary point of contact for client teams, managing expectations and cultivating strong, lasting relationships with enterprise and mid-level clients.
• Ensure clear and consistent communication with internal and external stakeholders, presenting project updates and key metrics to senior leadership on both the client and Leena AI teams.
• Oversee execution of complex AI and digital projects, including critical system integrations.
• Work closely with Product and Technical teams to drive project engagements forward and swiftly resolve technical challenges.
• Proactively manage and ensure timely delivery of all contracted scope.
• Identify, assess, and mitigate project risks to maintain project timelines and objectives.
• Champion best practices in project management and implementation methodologies to optimize delivery efficiency and client experience.

What you'll need

• A degree from a Tier 1 or Tier 2 Engineering college and/or a Tier 1 MBA college.
• 4+ years of Project Management experience.
• At least 2 years of prior experience in a client-facing capacity for European and US clients.
• Proven track record in leading client engagements as a lead, managing enterprise and mid-level clients, and leading AI or digital projects with a strong focus on system integrations.
• Demonstrated experience presenting to and communicating effectively with senior internal and client stakeholders (C-suite, VPs, Directors).
• Exceptional verbal and written communication skills, with a proven ability to lead and motivate cross-functional teams.

Nice to have

• Prior experience with AI/ML products or technologies is a significant advantage.
• Experience in the B2B SaaS domain is a plus.
• A demonstrated ability to solve complex client problems, supported by concrete examples from previous roles.
• Familiarity with modern project management tools (e.g., Jira, Rocketlane).

Details

• Location: Gurugram, Haryana, India.