QA Engineer

Overview

QA Engineer role supporting clients’ CRM quality needs while migrating clients to a central platform and onboarding new logos.

What you'll do

• Support clients’ CRM needs from a quality perspective.
• Deliver executable output with quality and within defined timelines using STLC.
• Run quality processes, adhering to expected testing standards and industry best practices.
• Handle quick turnaround deliverables released by the development team.
• Work with Solutions Management and Account teams to clarify requirement specifications.
• Participate in projects and initiatives; suggest QA improvements involving database exports/imports, apps, tools, APIs, and landing pages.
• Document test scenarios and reproduce production issues; follow change control processes.

What you'll need

• Experience in a hosted environment.
• Knowledge in cloud-based technologies.
• Good communication skills.
• Experience with STLC.
• Ability to work independently or in a team setting.
• Experience in Agile and traditional project management methodologies.
• Analytical mindset with willingness to collaborate and share knowledge across teams.

Details

• Location: Hyderabad, India.