Quality Assurance Engineer - MRS1

Overview

Junior Engineer in the Project Quality team for the Propulsion and TCMS supply project, responsible for quality assurance and control activities at the Mumbai depot.

What you'll do

• Verify installation of Hitachi equipment at car level and track installation status against equipment serial numbers.
• Check for missing parts in supplied equipment, including hardware, and resolve them with the supplier, Hitachi internal units and BEML.
• Lead and follow up on the resolution of product quality issues observed during installation, validation, testing and revenue service at BEML/Mumbai depots.
• Prepare non-conformity reports (NCRs) for suppliers in coordination with the Hitachi Japan team.
• Support the Project Quality Assurance engineer on customer and Hitachi NCRs, including receiving and reviewing investigation and 8D reports and ensuring containment, root cause analysis and corrective/preventive actions are defined and implemented.
• Coordinate with suppliers' service engineers during depot visits for product issue resolution.
• Track and update the quality issue (lessons learnt) tracker, Hitachi and customer NCR tracker, and participate in weekly NCR reviews.
• Perform product FAIs and quality audits at suppliers' works as required, and support customer FAIs and audits.
• Conduct Mumbai depot internal audits every three months, ensuring audit readiness and timely closure of findings in close coordination with the customer.
• Monitor and report quality-related activities, supplier performance, audit observations and corrective actions.
• Coordinate with the Project Office team on the document folder structure in the project SharePoint and participate in technical, project and quality meetings.
• Support cross-functional quality teams on joint issue resolution and continuous improvement of quality assurance, including integration with Hitachi quality teams in Japan (Mito/Yamate) and Italy (Naples).
• Support the Depot Warranty team in troubleshooting, equipment replacements and serial number tracking.
• Supervise fleet-wide HECPs executed by Hitachi and other OEMs, and inspect Hitachi-supplied equipment after unforeseen failures or damage.
• Abide by organization EHS guidelines, code of ethics and HR guidelines, and ensure equipment replacements adhere strictly to safety.

What you'll need

• Bachelor's degree in engineering (preferably electrical and electronics) with 2-3 years of experience.
• 2-3 years of experience in Rolling Stock Metro projects, with a minimum of 2 years in industrial/supplier quality assurance activities of Rolling Stock Metro projects.
• Technical and quality expertise for planning and performing tasks with minimal management direction on technical issues and quality findings.
• Quality assurance and control experience, including product inspection.
• Strong teamwork, verbal and written communication, and root cause/corrective action skills.
• Supplier capability assessment and performance evaluation experience.
• Ability to balance good compliance practices with other business initiatives.
• General quality tools such as logical reasoning, quantitative and qualitative analysis, 8D, and quality and supplier auditing.
• Understanding of general engineering practices and manufacturing processes, tooling and calibration requirements.

Nice to have

• Inspection and quality judgement acumen for issue handling of products and installation activities.
• Supplier and customer handling experience.
• Project quality management experience.

Details

• Location: Mumbai, Maharashtra, India.
• Full-time position; not remote.
• Reports to the Project Quality Assurance engineer based in Bangalore, working with the Project Manager.