Overview
Lead end-to-end SAP Release and Transport Management across the SAP landscape, coordinating deployments through development, test, QA, pre-production and production, and guiding account teams on best practices from survey through steady-state operations.
What you'll do
- Manage and coordinate end-to-end SAP Release and Transport Management activities across the SAP landscape, ensuring smooth deployments through development, test, QA, pre-production, and production environments.
- Plan and maintain release calendars, deployment schedules, transport sequencing, dependencies, and deployment readiness, ensuring all prerequisites are completed before production releases.
- Coordinate closely with SAP Application Teams, SAP Basis/Platform Operations, Infrastructure Teams, and other stakeholders to execute releases and resolve deployment dependencies.
- Ensure compliance with established Change and Release Management processes, maintaining complete traceability between change requests, approvals, transport activities, release documentation, and production deployments.
- Utilize and manage release activities through SAP Cloud ALM (CALM), SAP Solution Manager, ChaRM, Rev-Trac, and ServiceNow, ensuring effective governance and operational control.
- Validate technical readiness, deployment plans, rollback procedures, and operational prerequisites while monitoring release execution during production deployment windows.
- Lead the identification, escalation, and resolution of transport, deployment, and post-release issues, while supporting stabilization and post-implementation verification activities.
- Maintain release reporting, risk tracking, stakeholder communications, and CAB governance participation, while driving continuous improvement, process automation, and operational efficiency within SAP Release Management practices.
- Work closely with Delivery Project Executives and account teams to determine resource allocation, select the right tools, define procedures, and establish security, privacy, and quality policies.
- Evaluate risks and set delivery times and conditions across a spectrum of scenarios, including major critical situation management.
- Define Service Level Agreements (SLAs) and penalties together with account teams.
- Bridge the gap between support teams and customers, facilitating project and problem resolution.
- Size the right number of resources to fulfil commitments made in signed contracts.
- Validate Service Delivery Plans, overseeing parts planning, education, service documentation, and preparation of all support kits.
- Collect regional and geographic needs, including national language-specific requests.
What you'll need
- 8+ years of experience in SAP Release Management, SAP Change Management, SAP Basis, or SAP Platform Operations.
- Strong experience with SAP Transport Management and release coordination.
- Experience managing releases across complex SAP landscapes and multiple environments.
- Strong understanding of SAP change, transport, and deployment lifecycle.
- Experience coordinating SAP Basis, application, infrastructure, and project teams.
- Experience with Change and Release Management processes in enterprise environments.
- Experience working in complex, multi-team and multi-vendor environments.
- Strong understanding of production readiness, rollback, deployment risk, and operational controls.
Nice to have
- SAP Cloud ALM.
- SAP Solution Manager.
- SAP ChaRM.
- Rev-Trac.
- ServiceNow.
- SAP Transport Management.
- ITIL Change Enablement and Release Management.
- SAP Platform Operations / SAP Basis knowledge.
- Release planning and dependency management.
- Strong understanding of auditability and change traceability.
- Knowledge of DevOps and continuous delivery principles in SAP environments.
Details
- Location: Bangalore, Karnataka, India.
- Dynamic, hybrid-friendly culture.
Read the full description and apply on the company’s own careers page.