Senior Azure Cloud and Production Support Engineer

Overview

Join FIS's Securities Finance Trading and Collateral team to support business-critical trading and collateral solutions, combining Azure cloud engineering, Kubernetes, Infrastructure as Code and L2/L3 production support.

What you'll do

• Build, manage and troubleshoot Azure infrastructure across compute, networking, storage, databases, containers, security and integration services.
• Provide L2/L3 application and production support for business-critical services hosted on Microsoft Azure.
• Manage Azure Kubernetes Service environments, including clusters, node pools, upgrades, scaling, deployments and production troubleshooting.
• Administer and troubleshoot Linux/RHEL and Windows Server environments, including performance, patching, storage, permissions and connectivity.
• Develop and maintain reusable Terraform modules and Infrastructure as Code standards for consistent and reliable cloud deployments.
• Manage Git-based development workflows and Harness deployment pipelines, including releases, environment promotions, AKS deployments and rollbacks.
• Monitor application and infrastructure services using Splunk, Azure Monitor, Log Analytics and Application Insights.
• Troubleshoot complex issues across applications, Kubernetes, operating systems, databases, messaging, networks and Azure cloud services.
• Troubleshoot TCP/IP, DNS, routing, firewalls, proxies, TLS/certificates, VPN/private connectivity and load balancing.
• Own production incidents through investigation, service restoration, stakeholder communication, root cause analysis and corrective actions.
• Automate operational activities using Shell/Bash, PowerShell, Python and Azure CLI while improving monitoring, security, resilience and production stability.

What you'll need

• 5–7 years of relevant experience in Azure cloud engineering, infrastructure engineering and/or L2/L3 application and production support.
• Strong hands-on Microsoft Azure experience across Virtual Machines, AKS, networking, storage, Azure SQL, Service Bus and Event Hubs.
• Strong Azure security and identity knowledge, including Microsoft Entra ID, RBAC, Managed Identities, Key Vault and certificate-based authentication.
• Strong AKS, Kubernetes and Docker experience, including cluster administration, upgrades, scaling, application deployments, and production troubleshooting.
• Strong Terraform skills, including reusable modules, providers, variables, state management and Infrastructure as Code best practices.
• Strong Linux/RHEL administration skills, Windows Server knowledge, Git-based workflows and scripting using Shell/Bash, PowerShell, or Python.
• Strong production support and observability skills using Splunk, Azure Monitor, Log Analytics and Application Insights.
• Willingness to participate in 24x7 rotational/on-call support and planned out-of-hours production activities.

Details

• Location: Pune, India.
• 24x7 rotational/on-call support, including planned out-of-hours production activities.