Senior Director, Revenue Systems

Overview

Lead the strategy, architecture, engineering, and evolution of Salesforce and the broader revenue systems ecosystem, and build and develop a high-performing team of Salesforce engineers, architects, administrators, and technical professionals.

What you'll do

• Lead, develop, and grow a high-performing team of Salesforce engineers, architects, administrators, and technical professionals, with clear ownership, accountability, and career development.
• Set a high bar for technical judgment, engineering quality, delivery, and operational excellence.
• Build a culture of ownership, continuous improvement, and speed while maintaining the discipline required to operate critical business infrastructure.
• Establish modern engineering and release practices, including source control, CI/CD, automated testing, environment management, and reliable deployment processes.
• Improve how the team plans, builds, releases, and supports the platform, using meaningful metrics to drive quality, reliability, and delivery.
• Establish standards for development, documentation, observability, and operational support.
• Own the long-term strategy, architecture, roadmap, and health of Salesforce and the broader revenue systems ecosystem.
• Define how the platform should evolve as AlphaSense scales, balancing business needs with scalability, reliability, security, data quality, and technical debt.
• Establish clear priorities and partner with leadership to shape and communicate strategy, tradeoffs, capacity, risks, and investment needs across the business.
• Serve as a senior technical leader and escalation point for complex platform, architecture, integration, and engineering challenges.
• Review and challenge solution designs and partner with architects and engineers on major technical decisions, ensuring solutions are scalable, maintainable, and aligned to architectural standards.
• Guide the right balance between configuration and custom development and stay current on Salesforce and emerging technology capabilities.
• Establish the governance, controls, and operating discipline required for Salesforce to serve as a trusted system of record.
• Strengthen change management, access controls, separation of duties, auditability, documentation, and data quality.
• Ensure the platform meets enterprise standards for security, reliability, compliance, and risk management.
• Lead the adoption of AI across Revenue Systems and Salesforce development, identifying opportunities to improve how the team builds, operates, and supports the platform.
• Scale practical AI use cases across development, testing, documentation, troubleshooting, administration, and team productivity.
• Establish appropriate guardrails while encouraging experimentation and AI-enabled ways of working.

What you'll need

• 10+ years of experience in enterprise technology, systems engineering, platform engineering, or a related technical discipline, with significant experience in the Salesforce ecosystem.
• 5+ years leading Salesforce engineering, architecture, or administration teams, with a track record of hiring, developing, and retaining strong technical talent.
• Proven ability to build and scale high-performing teams and raise the bar on engineering quality, ownership, and delivery.
• Strong Salesforce platform knowledge across architecture, development, integrations, data, security, and automation, with the technical depth to engage meaningfully with engineers and architects.
• Experience establishing modern Salesforce development and release practices, including source control, CI/CD, automated testing, and environment management.
• Strong architectural judgment and the ability to balance business priorities with scalability, reliability, security, technical debt, and long-term maintainability.
• Experience setting technology strategy and roadmaps across complex, cross-functional business processes.
• A demonstrated track record of adopting AI to improve engineering, development, operations, or team productivity, with the curiosity and judgment to identify where AI can create meaningful impact.
• Strong communication and collaboration skills, with the ability to work effectively with technical teams, business leaders, and executive stakeholders.
• A pragmatic, high-ownership leadership style with a bias toward action, continuous improvement, and measurable outcomes.

Nice to have

• Experience leading Salesforce transformation in a high-growth or scaling organization.
• Experience in a pre-IPO environment with evolving SOX and compliance requirements.
• Experience leading teams through M&A, major platform consolidation, or organizational transformation.
• Experience integrating Salesforce with modern data, AI, and enterprise technology ecosystems.

Details

• Location: Remote, United States.
• Base compensation range: $180,000 — $225,000 USD, plus potential performance-based bonus, equity, and benefits.