Senior Education Operations

Overview

Senior Education Operations role focused on owning end-to-end LMS administration for the Cornerstone OnDemand (CSOD) platform.

What you'll do

• Own day-to-day LMS administration, configuration, and system maintenance.
• Manage learning objects and LMS system settings, including assignments and notifications.
• Administer user roles, permissions, groups, and access controls.
• Provide operational support by troubleshooting issues, handling requests, and managing escalations.
• Execute bulk data operations and manage transcripts and data governance activities.
• Review and test quarterly CSOD releases for readiness and quality; build reporting dashboards for learning analytics.

What you'll need

• 4 to 7 years of work experience.
• Hands-on experience administering Cornerstone OnDemand (CSOD) or similar LMS platforms.
• Strong expertise in LMS configuration, content setup, and transcript management.
• Experience with reporting and analytics tools like Power BI or Tableau.
• Working knowledge of SCORM/API standards, HTML/CSS/JavaScript, and REST APIs.
• Strong problem-solving, communication, and stakeholder management skills.

Details

• Location: Pune, India.
• Hybrid work model: 2 days office and 3 days remote each week.