Senior Engineer - Java Full Stack

Overview

Senior Customer Engineering (CE) Engineer supporting and scaling complex device-to-cloud platforms, working closely with customers on real-world technical problems across embedded devices, cloud services, and APIs.

What you'll do

• Act as a technical point of contact for customers integrating devices, SDKs, cloud services, and APIs
• Own issue resolution end-to-end: reproduction, RCA, fix validation, and closure
• Debug device-side issues (firmware, connectivity, power, logs, traces)
• Troubleshoot microservices-based cloud systems, REST APIs, and data pipelines
• Analyze application and backend issues using logs, metrics, and ELK stack
• Translate recurring customer pain points into actionable engineering feedback
• Use modern AI-assisted tools and automation to improve investigation speed, documentation, and quality

What you'll need

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience, OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience, OR PhD in Engineering, Information Systems, Computer Science, or related field
• 1+ year of any combination of academic and/or work experience with programming languages such as C, C++, Java, Python, etc.
• 1+ year of any combination of academic and/or work experience with debugging techniques
• 5+ years of experience in embedded systems, IoT, cloud platforms, or distributed systems
• Strong programming experience in Java (backend) and familiarity with full-stack concepts
• Hands-on experience with REST APIs and OpenAPI / Swagger specifications
• Hands-on experience with microservices architectures
• Hands-on experience with cloud-native services and distributed systems
• Hands-on experience debugging using logs, metrics, traces (ELK or similar stacks)
• Solid understanding of networking, APIs, and production support practices
• Ability to communicate complex technical topics clearly to both technical and non-technical audiences

Nice to have

• Experience with IoT platforms, OTA updates, provisioning, or large device fleets
• Exposure to cloud technologies (AWS/Azure/GCP or equivalent)
• Background in Customer Engineering, Solutions Engineering, or Field Engineering
• Interest in engineering productivity, AI-assisted workflows, and tooling automation
• Comfortable working with global teams across time zones

Details

• Location: Hyderabad, Telangana, India
• Experience: 3 to 6 years