Senior Integration Health Engineer

Overview

Senior Integration Health Engineer role focused on the stability, performance and reliability of system integrations between applications, platforms and third-party services, with a team leadership and process improvement component.

What you'll do

• Monitor integration performance and continuously oversee system integrations to detect anomalies, latency or failures.
• Build, maintain and continuously improve secure internal tooling and AI-assisted workflows using approved tools such as Claude Code and Glean.
• Diagnose and resolve integration errors, API failures and data flow disruptions in real time.
• Ensure integrations remain functional, efficient and up to date with minimal downtime.
• Review logs and alerts to identify root causes of failures and document resolutions.
• Identify inefficiencies in data processing and recommend improvements to enhance performance.
• Work closely with developers, DevOps and IT teams to implement fixes and improvements.
• Adhere to industry standards and best practices, including data protection policies and system security.
• Maintain thorough documentation of troubleshooting procedures, integration updates and system workflows.
• Develop and lead training sessions to elevate team knowledge and performance.
• Handle complex technical issues, providing expert guidance and resolution support as a point of escalation.
• Perform QA activities, reviewing ticket management, client and cross-department interactions and technical troubleshooting, with both real-time and written feedback.
• Facilitate daily standups to align on progress, blockers and priorities.
• Participate in weekly project planning and roadmap discussions, ensuring integration priorities are accounted for.
• Ensure effective communication with internal and external stakeholders and proactively close the loop on outstanding issues or updates.

What you'll need

• Bachelor's degree in Computer Science, Information Systems, Engineering or a related field.
• 4-7 years of experience with API monitoring, system health checks, integration and network troubleshooting.
• Proficiency in SQL, Python, PowerShell or Bash for log analysis and automation.
• Experience with monitoring tools such as Splunk, Datadog or Prometheus.
• Strong problem-solving skills with a proactive approach to issue resolution.
• Excellent communication and teamwork skills to collaborate with developers and stakeholders.
• Ability to manage multiple tasks and prioritize issues effectively.
• Ability to combine technical depth with judgment, confidence and EQ.
• Strategic thinking, understanding priorities and dependencies, and ability to contribute to broader team planning.
• Experience working in integration support or system operations.

Nice to have

• Experience with QA and mentorship.
• Familiarity with cloud environments (AWS, Azure, Google Cloud).
• Knowledge of incident management best practices.

Details

• Location: Pune, Maharashtra, India.