Overview
Senior Product Associate focused on product management for assigned ChatGPT and Claude product capabilities. You’ll translate requirements into user stories and manage delivery, operations, support, and readiness activities for releases.
What you'll do
- Own assigned ChatGPT and Claude product capabilities, enhancements, and operational workflows with the US product manager.
- Translate business requirements into user stories and acceptance criteria.
- Coordinate sprint planning, UAT, release activities, and delivery tracking.
- Evaluate new ChatGPT/Claude models, features, administrative capabilities, integrations, connectors, and platform changes.
- Run hands-on testing and document functional, technical, operational, security, and governance considerations.
- Manage the Tier 2 support queue, including investigation, resolution, escalation, and recurring-issue improvement opportunities.
- Support KPIs/metrics, troubleshooting, and root-cause analysis, and partner with engineering on complex issues.
What you'll need
- Minimum 3 years in Product Management, Product Operations, Business Analysis, or Technology Delivery.
- Working knowledge of REST APIs, HTTP, JSON, authentication concepts, and API testing/debugging tools.
- Ability to troubleshoot using structured testing, logs, telemetry, configuration analysis, and platform administration tools.
- Experience managing and configuring enterprise SaaS or technology platforms.
- Experience with Jira, Confluence, or Azure DevOps.
- Experience with ChatGPT, Claude or Co-pilot.
- Agile or Scrum certification.
Details
- Location: IND KA Bangalore - Cherry Hills.
Read the full description and apply on the company’s own careers page.
NewPosted yesterday
