Senior Product Manager

Overview

Own the Handbooks, compliance learning, and multi-state compliance product for keeping a growing, multi-location workforce compliant with the policies, notices, and training the law requires, across every channel the product is sold through.

What you'll do

• Own the customer problem end to end, maintaining a living view of buyer, user, approver, and accountable owner across direct and partner channels.
• Set and hold the team to outcomes such as time to a publishable handbook, share of employees acknowledged, and training completion against mandate deadlines.
• Run a continuous discovery cadence with employers, HR practitioners, brokers, PEOs, and HR experts, and turn findings into explicit, testable assumptions.
• Collaborate with Product Design to validate solutions with prototypes and small experiments before committing engineering capacity.
• Shape AI-native experiences with experts in the loop, defining where an agent can act, where a human must approve, and where a question routes to a licensed expert.
• Work with the Intelligence Core team so experiences draw on the shared labor law corpus and employer context.
• Write product requirement documents and decision documents that engineering, design, and content experts can act on.
• Prioritize the backlog, own launch and adoption, define and instrument success metrics, and report on them plainly.
• Partner across engineering, design, data science, compliance content, HR advisory, customer success, partner management, and go-to-market.

What you'll need

• 5+ years of product management experience in B2B SaaS.
• At least 3 years owning a product area end to end, from problem definition through launch, adoption, and iteration.
• A demonstrated practice of continuous customer discovery, with interview notes and synthesis behind recent roadmap decisions.
• Experience serving two or more distinct audiences for the same product and designing for the tension between them.
• Track record of writing product requirements and decision documents that engineering, design, and compliance experts could act on without a follow-up meeting.
• Comfort defining and defending success metrics, then changing course when the data says to.
• Experience working alongside subject-matter experts (legal, compliance, clinical, or similar) where the product has to be right.
• Strong collaboration with engineering, design, and data science in agile environments, including shaping AI-assisted or agentic experiences with clear human review points.
• Familiarity with multi-jurisdiction requirements in HR or a comparable regulated domain, or a demonstrated ability to get deep in one quickly.
• Bachelor's degree or equivalent experience.

Nice to have

• Experience with HR technology, compliance technology, or regulatory products.
• Experience with API-delivered, embedded, or partner-distributed products.
• Experience with document generation, policy or content management, learning management, or workflow products where correctness and version history matter.

Details

• Location: 100% remote anywhere in the US (Remote US); Remote Mexico also listed.
• Anticipated pay range: $130,000 – $160,000 annually (USD), with US employee benefits and annual bonus eligibility.
• Reports to: Senior Director, Product Management.