Senior Product Manager - Managed Detection Response(MDR)

Overview

Senior Product Manager to lead strategy, roadmap and execution for the applications, capabilities and fleet management infrastructure deployed and supported on Arctic Wolf's network appliance platform.

What you'll do

• Own the strategy and roadmap for applications and capabilities deployed and supported on the platform.
• Drive Datapath capabilities, including IDS, syslog ingestion and pre-parsing, and network ML.
• Own on-premises features that bridge Arctic Wolf's cloud to the customer environment via the network appliance platform.
• Define and own licensing, entitlement and SKU structure for product and service sales and pricing.
• Own the customer portal and public APIs, including the customer user experience and interaction with products and services.
• Own the end-to-end lifecycle of software on the fleet, from imaging and configuration to release management, device upgrades and fleet-wide monitoring and operations.
• Define and drive the strategy and roadmap for appliance imaging and configuration, including build processes, manufacturer infrastructure deployment, fleet configuration, feature flag management and zero-touch provisioning.
• Own release management and device upgrades, including fleet rollout practices, containerized application delivery systems (e.g., Docker, ECR) as a reusable platform capability, and the over-the-air (OTA) upgrade experience.
• Own the base OS lifecycle for the Linux RTK OS, including major version migration planning, patch cadence, LTS/EOL policy and upgrade infrastructure for the existing fleet.
• Drive fleet management capabilities: dashboards, telemetry aggregation and analysis, and fleet-level configuration and feature-flag operations.
• Build product features to ensure the scalability and maintainability of the fleet.
• Own vulnerability and CVE patch management, including the field escalation feedback loop from Support, Security and engineering teams.
• Partner with Engineering Managers and Technical Leads to translate strategic initiatives into executable engineering plans for a dedicated feature team.
• Partner with peer product managers to ensure network appliance platform capabilities support the deployment and monitoring of roadmap initiatives.
• Collaborate with sales on new feature and configuration support.
• Author and maintain detailed functional and technical specifications in product briefs and requirement documents, and support backlog grooming and sprint planning.
• Conduct competitive and technical research to inform roadmap decisions and differentiate the appliance services offering.

What you'll need

• 10+ years of prior product management experience, ideally in network security, cybersecurity, or appliance/edge software.
• Engineering or technical background, such as Computer Science, Cybersecurity or Software Engineering.
• Experience with network detection/datapath technologies, API design, or licensing/entitlement systems.
• Experience with Jira, agile planning tools and product analytics platforms.

Nice to have

• Experience with intrusion detection systems, network traffic analysis or deception technology.

Details

• Location: Bengaluru, India, at Helios Business Park.
• Background verification and additional regulatory, security or compliance requirements may apply depending on the role and where permitted by law.