Senior Staff Software Development Engineer

Overview

Senior Staff Software Development Engineer on the Client Connector team, owning service-layer components and improving the stability, performance, and maintainability of the Client Connector Agent.

What you'll do

• Design and implement features across the CCA service, user-mode UI, and supporting subsystems.
• Diagnose and fix production issues involving crashes, race conditions, lifetime bugs, and synchronization.
• Improve Windows service reliability, including shutdown, cleanup, and inter-process communication.
• Develop VDI-specific flows for tunnel traffic accounting and session lifecycle.
• Review peer code and improve engineering quality.
• Mentor engineers in Windows systems programming.

What you'll need

• 8+ years of production software engineering experience.
• Strong C++14/17 experience.
• Understanding of Windows services, user sessions, security tokens, IPC, and process/thread lifetime.
• Experience debugging multithreaded C++ issues including races, deadlocks, iterator invalidation, and use-after-free.
• Experience shipping and maintaining an enterprise desktop or endpoint product.
• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions.

Nice to have

• Experience with AIOps, AI-driven predictive scaling, or automated anomaly detection.
• Familiarity with WinDbg, ETW, Process Monitor, and crash dump analysis.
• Networking, VPN, ZTNA, or secure tunneling experience.

Details

• Location: Bangalore, India.
• Work mode: Hybrid.