Serialization Coordinator

Overview

Serialization Coordinator responsible for serialization compliance of all PCC products sold globally, covering serialization systems from Optel line (level 1) to ICH system (level 5), coordinating the serialization team and readiness for upcoming reporting regulations.

What you'll do

• Assign 1D barcodes and serialization master data to PCC products globally.
• Coordinate serialization team members on day-to-day operations, including supporting internal and external/CMO packaging line systems.
• Support the logistics team to ensure uninterrupted supply of PCC products globally.
• Coordinate all ongoing department initiatives, including new CMO or product integration, country-specific reporting data, and system upgrades for Optel line and ATTP systems as required.
• Ensure serialization systems and product readiness for upcoming serialization regulations and reporting requirements.
• Guide the packaging and master data team to ensure data is assigned to the correct packaging level and is accurate.
• Guide the team to troubleshoot failed EPCIS events/messages and identify root causes.
• Work with the serialization, IT and packaging teams to resolve issues per the defined SLA.
• Coordinate with site logistics and 3PL teams on order shipment EPCIS data transmission issues.
• Coordinate with teams across different time zones to ensure issues are resolved.
• Work with QA and Logistics on EMVO/NMVO reporting activity and ensure all shipment data is reported successfully before outbound shipments.
• Coordinate with the RA team and relevant stakeholders for all new serialization master data generation.
• Prepare regular reports and maintain key metrics on serialization and the EPCIS system.
• Prepare training plans, processes and guidance for site users on day-to-day system activity.
• Act as point of contact for users, SCM, Commercial, QA, Logistics and Packaging on system-related issues.
• Design and develop the serialization solution and implement it on ATTP and ICH systems per newly introduced serialization regulations.
• Identify process improvement areas in existing processes and system design, and collaborate with the team to drive and implement changes on the SAP ATTP system.
• Develop, enhance and maintain SAP ABAP programs, reports, interfaces, forms, enhancements and custom objects.
• Develop and support RICEF objects, including Reports, Interfaces, Conversions, Enhancements, Forms and Workflows.
• Work with BAPIs, RFCs, IDocs, Web Services, OData, APIs and Proxy interfaces.
• Analyse and resolve production issues related to custom ABAP developments and interfaces.
• Perform debugging and root-cause analysis across SAP S/4HANA and integrated systems.
• Develop and support enhancements related to SAP ATTP serialization and regulatory processes.
• Follow SAP development standards, code review processes and documentation requirements.

What you'll need

• Bachelor's in Engineering, or Graduate/Postgraduate or master's in Business Administration, with relevant experience in serialisation technology and business operations.
• Overall 8+ years of experience, with a minimum of 4-5 years on SAP ATTP or other serialisation systems.
• Must have 1 greenfield end-to-end ATTP implementation, 2-3 upgrade projects, and good experience managing day-to-day operations support on serialisation processes.
• At least 3-4 years of experience in core SAP technologies, e.g. S/4HANA SAP SD/MM/WM/EWM modules.
• Strong knowledge of GS1 standards, e.g. GTIN, NTIN, GLN, SGTIN.
• Strong understanding of XML file-based data exchange and sound analytical skills on XML.
• Flexibility to work across different time zones.
• Good communication skills and experience managing global stakeholders.
• Knowledge of upcoming serialization regulations.
• Capability to design and develop serialization solutions and implement them on ATTP and ICH systems.

Details

• Location: Hyderabad, Telangana, India.
• Work across different time zones, as PCC business is spread across geographies.