Overview
Site Reliability Engineer on the Platform SRE team, reporting to the Senior Manager, Platform Engineering, running the systems that keep Vultr's cloud operational through weekend shifts.
What you'll do
- Own weekend monitoring, incident response, and escalation for the systems that keep the cloud operational.
- Operate and automate critical cloud services such as DNS, BGP route reflectors, RPKI, and repository mirrors.
- Operate a broad range of Linux services as a well-rounded generalist.
- Implement and maintain dashboards, alerts, and automation for critical services using the LGTM stack (Loki, Grafana, Mimir, Tempo) and ClickHouse.
- Respond to production incidents, drive mitigation, and contribute to post-incident reviews that improve long-term reliability.
- Use Terraform, Puppet, and Ansible to automate infrastructure and ensure consistency across environments.
- Identify and eliminate toil by automating manual operational tasks, improving CI/CD checks, and refining alert logic.
- Debug issues across Linux systems, Kubernetes deployments, and network layers, from DNS and TLS to application behavior in PHP, Python, and Go services.
- Work cross-functionally with Platform Services, Shared Services, and application teams to align reliability and operational standards.
- Maintain runbooks, weekend readiness checklists, and reliability playbooks to support operational consistency.
What you'll need
- Well-rounded generalist experience operating Linux services, backed by 5+ years in Site Reliability, DevOps, or Platform Engineering roles.
- Expertise in observability, with hands-on experience operating the LGTM stack (Loki, Grafana, Mimir, Tempo) and ClickHouse.
- Hands-on experience with Linux systems (Debian-based preferred) and networking fundamentals.
- Experience operating cloud provider infrastructure such as DNS, BGP route reflectors, RPKI, or repository mirrors.
- Proficiency in at least two of Golang, Python, or PHP for tooling and automation.
- Working knowledge of infrastructure automation using Puppet and/or Ansible.
- Experience troubleshooting Kubernetes deployments.
- Understanding of monitoring, alerting, and SLO/SLI concepts.
- Availability for a weekend shift schedule (Wednesday–Sunday or Saturday–Wednesday).
- Strong problem-solving and debugging skills with a systems-thinking mindset, clear communication, and collaboration across engineering teams, including disciplined written shift handoffs.
Details
- Location: Remote, United States.
- Weekend-shift role: Wednesday–Sunday or Saturday–Wednesday, with schedule preference discussed during the interview process.
Read the full description and apply on the company’s own careers page.