Social Media Manager

Overview

Own Temporal's social media presence across its primary brand channels, building and running the editorial calendar, production workflow, and performance measurement behind it, as a partner to the Creative Producer and Developer Relations team.

What you'll do

• Own Temporal's day-to-day social media presence across its primary brand channels, including channel priorities, audience strategy, publishing cadence, and growth goals.
• Build and maintain a forward-looking editorial calendar that brings together product launches, Developer Relations programs, creative productions, events, community stories, company moments, and timely industry conversations.
• Run the social production workflow from intake through publication, including briefs, deadlines, dependencies, drafts, creative assets, reviews, approvals, and contributor accountability.
• Write and publish platform-native posts in Temporal's voice, adapting format, hook, technical depth, and call to action for each audience.
• Work closely with Developer Relations to identify useful technical stories, package talks and educational material for social distribution, and turn community questions into content opportunities.
• Partner with the Creative Producer on social-first videos, recurring series, carousels, launch campaigns, and other original formats.
• Develop launch and event plans covering pre-launch buildup, day-of publishing, partner and employee amplification, community engagement, and post-launch follow-through.
• Participate in developer conversations, monitoring replies, mentions, community discussions, and relevant industry news; respond directly when appropriate and route technical questions or sensitive issues to the right people.
• Build repeatable systems for repurposing talks, livestreams, demos, blog posts, documentation, podcasts, events, and community contributions without making content feel generic or repetitive.
• Use AI and automation to improve content intake, research, drafting, repurposing, quality assurance, scheduling, social listening, and reporting, and document the workflows you build.
• Establish a practical measurement framework for social, tracking reach, meaningful engagement, audience growth, referral traffic, video performance, share of voice, and other indicators tied to Temporal's goals.
• Run regular performance reviews with the creative studio and its partners, explaining what worked, what did not, and what should change in the calendar or production plan.
• Maintain strong publishing and account-governance practices, including permissions, approval paths, accessibility, link tracking, platform requirements, and response protocols.
• Make informed decisions about new channels and formats, testing them with a clear hypothesis and recommending where Temporal should invest or stop investing.

What you'll need

• Experience owning social media for a developer-facing, infrastructure, open-source, enterprise software, or technically sophisticated brand.
• A portfolio of posts, campaigns, and social programs you personally helped create and operate, with ability to explain strategy, your contribution, results, and learnings.
• Excellent writing and editorial judgment, making a technical idea concise and compelling without stripping away what makes it true, useful, or interesting.
• Technical fluency developed through software engineering, Developer Relations, technical marketing, developer content, or comparable hands-on work, including reading technical documentation, understanding code and architecture at a useful level, interviewing engineers, and recognizing when a claim needs expert review.
• Familiarity with software infrastructure, distributed systems, developer tools, cloud platforms, APIs, or adjacent technical areas, along with the ability to learn Temporal's product and community.
• Experience managing a multi-channel editorial calendar and the production workflows behind it, creating clarity around owners, briefs, assets, deadlines, reviews, and approvals.
• The confidence and persistence to keep work moving across a collaborative organization, including following up with busy contributors and surfacing risks before they become missed publishing moments.
• Strong knowledge of the norms, formats, and audience behavior of channels such as X, LinkedIn, YouTube, Reddit, and developer communities.
• Experience using performance data to form hypotheses, run experiments, and change a content or channel strategy.
• Hands-on experience using AI tools in a professional content workflow, with a thoughtful perspective on where automation helps and where human judgment must remain in control.
• Independent judgment to spot a promising story, define what it needs, assemble collaborators, and carry it through publication without waiting for a complete brief.

Nice to have

• Professional software engineering experience or experience building technical projects independently.
• Experience creating automations or lightweight internal tools with APIs, agents, workflow platforms, scripts, or no-code systems.
• Familiarity with Temporal, durable execution, distributed systems, microservices, or reliable AI applications.
• Experience working closely with Developer Relations, engineering, product marketing, communications, or open-source community teams.
• Basic video editing, design, motion, or visual-production skills, enough to make lightweight assets and give useful creative feedback.
• Experience supporting developer events, product launches, livestreams, or real-time social coverage.
• Experience with social publishing, listening, analytics, and project-management platforms.

Details

• Location: United States (Remote).
• Part of Temporal's creative studio, working as a close partner to the Creative Producer and Developer Relations team.