Senior Manager, Internal Communications

Overview

Build and evolve the internal communications systems, channels and practices that keep Deepgram's distributed workforce informed, connected and aligned as the company scales. Reports to the Head of Communications.

What you'll do

• Develop clear, timely communications that help employees understand what is happening across Deepgram, why it matters, and how it connects to company priorities and direction.
• Create effective ways for employees to hear from leadership, understand what is happening across the organization, and stay connected to the company and to one another across locations and time zones.
• Establish thoughtful channels, cadences and practices for how information is shared across the company, partnering with functional leaders and ensuring employees know where to find information.
• Help the CEO and executive team communicate clearly and consistently with employees across all-hands, memos, Slack and other channels, including helping draft and shape communications in their voice.
• Organize unique internal communications strategies for important company moments, ensuring employees receive clear, timely and consistent information.
• Partner with the Chief Strategy Officer to help employees understand Deepgram's mission, strategy, priorities and company story, translating complex business and technical information into accessible communications.
• Work closely with the People team to develop effective ways to communicate and reinforce culture and employee experience priorities across the company.
• Establish lightweight ways to understand whether communications are reaching employees and achieving their intended outcomes, and use AI and other tools to make the function more effective and scalable.
• Support executive communications, company narrative, employee advocacy and other communications priorities where internal communications expertise is valuable.

What you'll need

• Deep internal communications experience, having owned internal comms at a fast-growing company, not just contributed to it.
• Experience with, or deep thought about, keeping a remote or distributed workforce connected to the company's values and to each other.
• Ability to earn the trust of executives: write in their voice, help them sound consistent over time, push back with candor, and handle sensitive information with discretion.
• Thinks in systems: designs a communications architecture and cadence on purpose rather than adding to an already crowded ecosystem.
• Operates AI-native: uses AI as the default way of drafting, editing, summarizing and measuring comms, and is excited to build workflows and agents for leverage.
• Writes clearly and quickly across formats, from a CEO all-hands narrative to a crisp Slack announcement.
• Translates complex technical and business news into plain language that works for engineers, researchers, sellers and operators alike.
• Uses data and feedback to show what's working and iterate, not just ship and move on.

Nice to have

• 5–8+ years in communications, most of it in internal or executive comms at a high-growth technology company.
• Experience at a fully remote or globally distributed company, ideally through a period of rapid headcount growth.
• Has communicated through major company moments, such as fundraises, launches, leadership changes or reorgs.
• Has built an employee advocacy program or helped employees act as ambassadors for the company story.
• Experience at an AI, developer-first or technical B2B company.

Details

• Remote role based in the USA; Deepgram is remote-first with hub offices available.
• Expectation of consistent use of advanced AI tools as a core part of daily work; the pace of change is rapid.