Software Engineer III - GBS IND

Overview

Software Engineer III in Global Business Services at Bank of America (BA Continuum India), focused on developing, delivering and governing Pega PRPC implementations and Pega packaged solutions.

What you'll do

• Develop and deliver software requirements to accomplish business goals, ensuring software meets functional, non-functional and compliance requirements.
• Code solutions and unit tests to deliver a requirement or story per the defined acceptance criteria and compliance requirements.
• Contribute to story refinement and defining requirements; participate in and guide the team in estimating work.
• Perform spikes and proofs of concept to mitigate risk or implement new ideas.
• Utilize multiple architectural components (data, application, business) in design and development of client requirements.
• Assist the team with resolving technical complexities; help fine-tune system performance and manage system administration functions.
• Help run lower and production environments efficiently, including contributing to upgrades.
• Contribute to existing test suites (integration, regression, performance), analyze test reports and triage underlying causes.
• Document and communicate information required for deployment, maintenance, support and business functionality.
• Participate in and coach team members in CI-CD delivery and release events.
• Take overall responsibility for governance and oversight of the Enterprise Software Development Lifecycle (eSDLC).
• Support and guide the AML team in applying best practices across analysis, estimation, design and deployment of new software and systems.
• Own end-to-end architecture and design of the PEGA PRPC implementation or Pega packaged solutions such as Pega CLM implementation.
• Own the technical design for the Pega implementation based on the defined business process, including the overall technical design document for the program.
• Design and govern rule sets so they are developed in the appropriate layers aligned with enterprise re-usability needs.
• Perform code reviews, ensure the solution complies with Pega guardrails with a healthy guardrail score, and review alert logs.
• Devise rule set versioning and branching strategies; manage rule set versioning, release management and deployment processes.
• Review infrastructure requirements, sizing and estimation.
• Work with administration and development teams to ensure designs support long-term maintainability, supportability, robustness and scalability.
• Keep abreast of patches, including minor and major version releases.
• Carry out regular deployments from non-production through production environments.
• Evaluate merits and risks of upgrades; coordinate staff to execute patches; monitor day-to-day operational health of deployed applications.
• Maintain operational health of the PEGA application.
• Update appropriate system-level documentation and knowledge base documentation.
• Advise the development team on performance-improving solutions.
• Act as application manager to ensure appropriate enterprise requirements are managed for a risk-free environment.
• Juggle multiple demands and reprioritize as necessary to align with changing business objectives.
• Work independently with minimal supervision; induce positivity across the organization.

What you'll need

• B.E./B.Tech/M.E./M.Tech, or M.C.A (with B.Sc, B.Com or BBM), or M.Sc. (Computer Science, IT, S/W, Mathematics, Electronics, Physics or Statistics).
• 8 to 11 years of experience in PEGA.
• Experience in Pega PRPC: process flows, activities, harness, sections, decision tables, data transforms, agents and activities, reporting.
• PCSSA (Pega Certified Senior System Architect) certification.
• Hands-on experience across the end-to-end PRPC lifecycle: design, development, coding, testing and debugging in PEGA 8.x.
• Expertise in PRPC integration with external systems in an enterprise environment.
• Knowledge of estimation, performance tuning and deployment processes.
• Strong troubleshooting and performance optimization skills.
• Experience adopting Pega applications with CI-CD tools.
• Exceptional verbal and written communication skills.
• Detail-oriented with strong analytical skills.
• Ability to drive collaboration and manage conflict; ability to adapt to frequent changes.
• Excellent listener with a positive, collaborative attitude; skills in conflict resolution, behavior influencing and leadership.

Nice to have

• CSA, CSSA or LSA certifications (optional).
• CLSA certification.
• Experience with distributed development teams spanning multiple geographies, time zones and cultures.
• Experience in Case Management and Client Life cycle Management (CLM).
• Experience in SQL and performance insights.
• Experience in J2EE application development.
• Experience in RPA, AI, ML or NLP.
• Pega LSA (Lead System Architect) certification.

Details

• Work timings: 10:00 AM to 7:00 PM.
• Job location: Hyderabad / Mumbai.
• Bank of America is committed to an in-office culture, with an appropriate level of flexibility based on role-specific responsibilities and business needs.