Solution Engineer

Overview

Solutions Engineers are the technical leaders on the sales account team, responsible for securing the technical win in each sales opportunity and building an ongoing relationship with customers to ensure their success with Cloudera technologies.

What you'll do

• Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals).
• Support the technical needs of customers, including discovering new use cases for Cloudera's technology.
• Design solutions for customers' needs using Cloudera technologies, based on reference architectures and common patterns.
• Demonstrate Cloudera products in a way that inspires customers to say "yes" to Cloudera.
• Partner with Account Managers to show customers the true value of a Cloudera solution and drive successful sales.
• Present product roadmap and vision to inspire customers to think bigger.
• Interface with other Cloudera teams to ensure customers hear one Cloudera voice.
• Advocate for customers' needs to Product Management and Engineering.
• Participate in external publicity and evangelism (conferences, meetups, webinars, blogs).

What you'll need

• A minimum of 5 years of experience in a customer-facing role, ideally in a pre-sales context.
• The ability to create and give technical presentations and demonstrations.
• Experience gathering and understanding customer business requirements.
• Excellent written and verbal communication.
• Problem solving skills.
• A willingness to learn, a curiosity to discover, and a drive to make your customers successful.

Nice to have

• Experience with some of the following technologies: Big Data, Data Warehousing or Relational Databases.
• Experience with one or more of the three major cloud service providers (AWS, Azure or GCP).
• Experience in Data Engineering, Data Science or Machine Learning Operations, Security and Data Governance within the enterprise.
• Unix or Linux experience.
• Formal certification (not required, but a great thing to have).

Details

• Location: Netherlands, remote.
• Achievements are aligned to a team goal with annual sales targets, as well as participation in knowledge exchange with peers and the wider community.